TABOR CHILDREN SERVICES
INTENSIVE FAMILY SUPPORT SERVICES CASE MANAGER

JOB DESCRIPTION

Employment Status: Full-Time
FLSA STATUS: Non-Exempt
Reports to: Regional Program Director
Job Location: Bucks County
REVISION DATE: June 1, 2021

JOB SUMMARY
The Intensive Family Support Services (IFSS) Case Manager provides intensive in-home services to families that struggle with meeting the needs of their children and completing their goals. The IFSS case manager also helps lessen the risk of the child and works toward preventing out-of-home placement of the children. The case manager provides ongoing risk assessment to the child, offers family crisis intervention, maintains a caseload of approximately six to eight families, and provides face-to-face contact with the family as mandated by the IFSS program (one to three times a week). The IFSS case manager has a clear and precise awareness of the community and the ability to utilize resources on behalf of the client, network, develop a plan with clients, and advocate for clients and families experiencing duress while maintaining sensitivity to community issues. Provided Transportation for there family as needed. Requires a flexible schedule to accommodate the family’s needs.

Works a Hybrid schedule: 3 days in office and 2 days WFM (schedule can change based on departmental needs). Hours are from 9 am – 5pm Monday through Friday, but may also vary according to departmental needs.

EDUCATION
Bachelor of Social Work, Human Services, or a closely related field.

EXPERIENCE
Two (2) years or more of experience working in social services, education, health care, or a related field.
Experienced in a human services setting, preferably with children, families, and/or minority populations. Bilingualism in Spanish is a plus.

Knowledge, Skills, and Abilities

• Experience and knowledge of developmental stages for all age groups.
• Ability to mobilize community resources, to help the clients engage in effective problem-solving methods, to guide, to counsel, and to support client and/or family strengths.
• Ability to assess situations for potential crises, offering support through alternative resolution, utilizing community resources, extended family members, public and private agencies, etc.

• Ability to develop clear alternatives and to assist in problem solving that empowers the family to take responsibility.

• Ability to engage resistant populations and build rapport with them.
• Experience and/or knowledge of how substance abuse, mental health, and/or trauma can impact being an effective parent.
• The ability to be flexible, creative, and have strong assessment skills is essential.
• The ability to write clearly, concisely, and professionally is critical.
• Ability to participate in team meetings, monthly interagency meetings, court, and any other child welfare-related appointments

CERTIFICATIONS, LICENSES, AND REGISTRATIONS

• Valid driver’s license and the ability to use your own vehicle.
• Must be free from any communicable or infectious diseases.
• Clean driving history
• Provide a valid PA child abuse clearance, an FBI check, and a criminal background check.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties and Responsibilities

Goals for Planning

• Improve family functioning by offering resources and alternatives to services that help families become self-sufficient and parent independently.

• Identify family strengths and build upon them in order to promote stability.
• Empower families to resolve their challenges.
• Promotes the physical and emotional wellbeing of the child or children.
• Assists families in obtaining needed community-based services and resources.

Service Delivery

• Aids the family in their ability to be self-sufficient by teaching such skills as home maintenance, life management, budgeting, and employment.
• It helps the family identify internal and external stressors that are overwhelming them.
• Facilitate an increase in the parents’ ability to develop appropriate limits without the use of corporal punishment.
• Increase the parents’ ability to establish clear roles.
• Facilitates the development and/or enhancement of decision-making and communication skills in the identified family.

COMPETENCIES
Empowerment/Initiative Good judgment and communication
Individual leadership, organizational awareness, and quality management

PHYSICAL DEMANDS (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to walk and sit. The employee is occasionally required to stand, drive, use hands to finger, handle, or feel, and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.

The above statements describe the general nature of the work being performed by the individual assigned to this position. This is not intended to be an exhaustive list of all responsibilities and duties. Employees may be directed to perform job-related tasks other than those specifically described in this description. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs and requirements of the job change.

Job Type: Full-time

Pay: Up to $21.31 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Bachelor's (Preferred)

Work Location: Hybrid remote in Doylestown, PA 18901