Description : SUMMARY

SUMMARY

The CASE Document Control Specialist performs Document Control functions in accordance with existing Quality system Policies and Procedures.

The position's goal is to create, review, approve, distribute dispose of documents, and emphasize the need for version control, change management, and strict adherence to regulatory requirements and industry standards.

Overall, responsibility is to support the Customer Service department with daily operations, ensure overall satisfaction, and make sure TSE is viewed as a preferred supplier to our customer base.

This translates into maintaining quality documents and standard operating procedures, following up with internal business partners to make sure dates are met, and problem solving.

A diplomatic disposition is required while also being able to push internally to make sure certain requirements are met.

This position requires exceptional communications skills.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Copying, scanning, and storing documents including but not limited to employee training manuals, standard operating procedures, and training documentation.

Checking documents for accuracy and editing files.

Designing templates for documents, file types, and document databases.

Reviewing and editing manuals and workflows.

Manage the flow of documentation within the organization.

Maintain confidentiality around sensitive information and terms of agreement.

Checking and editing documents for accuracy and compliance.

Assisting employees with accessing documents through the document control system.

Manage the document control system to ensure all company documents are stored and tracked appropriately. Sending reminders to employees who are "writers" of these documents to review and approve yearly to ensure all information listed is the most current and up to date.

Ensuring that all documentation is properly identified, in the correct folder, and in compliance with standards and procedures.

Implement and maintain a system for archiving old documents within the document control system.

Provide training and support to other team members on the document control system and best practices for document management.

Knowledge of Microsoft Office including Excel and Word is required.

Interact and provide assistance to surrounding CASE Departments including but not limited to Quality Engineering, Analytics Lab, R&D Lab, Production.

Teamwork is essential for TSE's continued success, so Teamwork is an essential function of every employee's job. Teamwork drives positive results every day.

Teamwork promotes positive customer relations and results in exceeding the expectations of our customers. Teamwork benefits every employee since it grows our business and increases our sales.

With Teamwork, we all succeed. Without it, we all suffer. Teamwork with co-workers in the same department is just the beginning.

Teamwork with every other employee, department and division is the Teamwork that is required to succeed. WE ARE TSE.

Requirements :

SAFETY TRAINING To perform this job successfully, an individual must complete and maintain Safety Training according to the Safety Training Matrix.

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and / or ability required. Capacity to operate autonomously and handle numerous assignments correctly.

Proficient in Microsoft Office platforms and document management software. Ability to prioritize tasks and work effectively in a fast-paced environment.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND / OR EXPERIENCE

Associate's degree (A.A.) or equivalent from a two-year college or technical school; or six months to one-year related experience and / or training;

or equivalent combination of education and experience. Knowledge of some software programs a must for job performance. Knowledge of world geographies for exporting material are needed, along with knowledge of shipping terms and familiarity with worldwide shipping customs.

LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.

Must have letter-writing skills for correspondence with distributors / customers and / or internal communication. Strong communication and interpersonal skills.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Excellent attention to detail and commitment to producing high-quality work.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand;

walk; use hands to finger, handle, or feel; and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, and ability to adjust focus.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

PIb3b5cdaa1b41-26289-34470998

Last updated : 2024-05-18