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At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They’re brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers’ needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.
What you’ll do in your role.
Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by: Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:
Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:
The experience you’ll bring. * Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!
This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn’t do it without someone like you. So, what do you say? Isn’t it time you explored what could become the career move of a lifetime? We invite you to apply today!
Job Types: Full-time, Part-time
Pay: $2,500.00 - $3,800.00 per month
Benefits:
Shift:
Weekly day range:
Education:
Experience:
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Work Location: In person
Part Time | Full Time
$24k-32k (estimate)
11/23/2023
05/16/2024
t-mobile.hu
Seattle, WA
<25
The job skills required for Mobile Expert include Customer Service, Initiative, Innovation, etc. Having related job skills and expertise will give you an advantage when applying to be a Mobile Expert. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Mobile Expert. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Mobile Expert positions, which can be used as a reference in future career path planning. As a Mobile Expert, it can be promoted into senior positions as a Retail Third Keyholder that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Mobile Expert. You can explore the career advancement for a Mobile Expert below and select your interested title to get hiring information.