Be unstoppable with us!
T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won’t stop!

Job Overview
Are you ready to join the Un-carrier movement? If so, our Cybersecurity team is searching for multiple CSOC Analysts to join us in taking the next big leap forward with our team.
These Analyst roles in T-Mobile's 24x7 Cyber Security Operations Center (CSOC) are vital for ensuring the overall security systems, services, and information assets. These individuals will serve as a line of defense against cyber threats, playing a pivotal role in maintaining the confidentiality, integrity, and availability of T-Mobile's digital infrastructure.

Job Responsibilities:

• Requires shift work in a 7x24 Cyber Security Operations Center
• Investigate and respond to security incidents identified by Associate Analysts.
• Performs more thorough analysis and data collection to investigate and respond to security incidents.
• Escalate high-severity or high-urgency security incidents to the Cyber Incident Response Team
• During surge or peak times assist tier Associate Analyst with monitoring incoming event queues for potential security incidents per operational procedures
• Collect and organize alert, event, and triage data to produce reports to provide feedback to existing content, updated content, and measure relevant KPIs (Key Performance Indicators)
• Provide support for and collaboration with higher-tier support teams to investigate escalated incidents
• Assist in the development of new security operations processes as well as the refinement or improvement of existing processes
• Document investigation case notes, ensuring relevant details are passed to CIRT (Cybersecurity Incident Response Team) for escalated incident analysis
• Update or reference CSOC knowledge management repository as necessary for changes to CSOC processes and procedures and ingest CSOC daily intelligence reports and previous shift pass downs
• Conduct security research and intelligence gathering on emerging threats and exploits
• Support and develop reports during and after incidents, which include all actions taken to properly mitigate, recover and return operations to normal operations.

Education:

• Bachelor's Degree Computer Science or Information Technology, experience considered in lieu of degree.

Work Experience:

• 2-4 years Experience in info security technology or related field.

Knowledge, Skills and Abilities:

• Communication (Required)
• Security (Required)
• ITIL (Preferred)
• NIST Frameworks (Preferred)

Licenses and Certifications:

• Certified Information Systems Security Professional (CISSP) (Preferred)
• Certified Information Systems Auditor (CISA) (Preferred)

• At least 18 years of age
• Legally authorized to work in the United States

T-Mobile requires U.S. citizenship for certain roles within the organization. This role requires U.S. citizenship. Individuals hired into this role will be required to submit documentation proving U.S. citizenship within the first 7 days of hire - failure to do so will result in termination.

Travel:
Travel Required (Yes/No):No

DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No

Washington Pay Range : $91,400.00 - $123,700.00 The pay range above is the general base pay range for a successful candidate in the state listed. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay may be above or below this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance, while Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. For information about T-Mobile’s amazing benefits, check out https://careers.t-mobile.com/culture-and-benefits/

Never stop growing!
T-Mobile doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward.

If you’d like to receive more information about careers at T-Mobile, sign up for the T-Mobile Talent Community today! https://www.tmobile.careers/profile/join/

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.