Our goal is to increase our client's current customer base and brand reputation across the region.
Our team's commitment to fostering an environment of inclusive collaboration and comradery is directly related to our success. To keep up with client demand, our sales division has an immediate opening for a Customer Relations Representative. The ideal candidate is used to working in a fast-paced environment and has been trained in a variety of duties. In this entry-level position, you will be responsible for handling prospective and current customer requests and questions on behalf of our clients. The ideal candidate will be a strong communicator capable of providing excellent customer service while adhering to our communication policies.

Customer Relations Representative Responsibilities:

• Answer customer questions and provide assistance in order to provide product and service information.
• Attend company meetings and client webinars to learn more about our services, products, and sales promotions.
• Maintain a positive attitude, a friendly demeanor, and tenacity to outperform standards and expectations.
• Participate in meetings and opportunities for continuous learning to increase sales margins and improve customer satisfaction.
• Keep detailed records of customer interactions and sales transactions.

Requirements

• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment