Job Summary:

Under limited supervision, oversees the installation configuration, and support to a local area network, wide area network, internet system, computers, desktops and/or mobile devices.Recommends equipment improvement or replacement.Serves as highest advanced level subject matter expert, providing authoritative guidance for professional staff.May also serve in a lead role. 

Primary Duties & Responsibilities:

• Experience in leading and mentoring a QA Team
• Experience in testing Custom applications.
• Experience in testing GIS components.
• Create and document test plans, execute tests, analyze results, and report problems and anomalies, all via the lens of business end users
• Operate in Waterfall/Agile approach to support testing needs
• Work closely and collaboratively with business partners, PMO and Vendor technical delivery teams to understand business requirements.
• Ensure software testing is done on-time and as planned and notify management about bottlenecks and other issues and risks
• Assist Business subject matter experts and business analysts in the development of UAT test scenarios leveraging test cases
• Participate in defect triage meetings and demos

MINIMUM QUALIFICATIONS

The selected candidate must meet the advertised minimum qualifications to include Entry Qualifications as well as Agency Specific Qualifications

Entry Qualifications:

• Bachelor’s degree in a related field from an accredited college or university AND Five years of related experience
• OR Associate’s degree in a related field from an accredited college or university AND Seven years of related experience
• OR Nine years of related experience
• OR Two years of experience at the lower-level Systems Administrator 3 (ITP042) or position equivalent.

Agency Specific Qualifications:

• Bachelor’s degree in Computer Science, Business, or similar
• At least Fifteen (15) years of experience with testing in software development projects.
• Experience in mid-scale or large-scale system development projects (including using test automation, test strategy, developing and executing test scripts and test plans)
• Ability to prioritize multiple tasks.
• Strong verbal and written communication skills
• Able to review and analyze system specifications (e.g., System Requirements, Business Requirements, Design Documents, etc.)
• Able to perform manual testing and/or automated testing.
• Experience in documenting Requirement Traceability Matrices (RTM) and confirming applications are ready for UAT
• Experience in preparing UAT instructions for end users and facilitating/overseeing UAT activities
• Experience in documenting Test Cases
• Experience in evaluating and documenting Test Results
• Ability to prepare sample data for testing.
• Skills in System testing, parallel/comparative testing, QA testing, performance and load testing, regression testing, security testing, business continuity/disaster recovery testing, post-go-live testing/validation
• Experience with mobile device testing is a plus.
• Analytical mind and skills in troubleshooting, problem-solving, and issue isolation
• Detail oriented.
• Excellent communication/collaboration skills with software developers/architects, business analysts, etc.
• Able to work with cross-functional teams to validate product quality throughout the development life cycle
• Experience with GitHub, ServiceNow

Agency Preferred Qualifications:

• Experience in quality assurance concepts and best practices.
• Experience creating test cases and writing manual test scripts.
• Experience in running tests for application functions.
• Experience with SDLC and Waterfall/Agile methodologies.
• Familiarity with defect management tools
• Preferred to have experience with public sector.
• Certified Associate in Software Testing (CAST)
• Certified Test Engineer (CSTE)
• Certified Software Quality Analyst (CSQA)
• Certified Manager of Software Quality (CMSQ)

IMPORTANT INFORMATION FOR ALL GDOT JOBS

The interview is just one part of the overall selection process and is not the only criteria used to make the final selection. In addition to the interview, the final selection is based on the applicant’s work history and performance (documented in HR and/or Office files), PeopleSoft/employee status (i.e. rehire code), employee performance reviews, personnel file review (HR & Office Files), criminal background check, employment reference checks (including references and commendations from Managers and other relevant documentation) and, for supervisory positions, demonstrated leadership skills based on past and current work history will be considered.

Good Employment Standing:

In accordance with the Interview and Selection Process (ISP), an applicant must have no active disciplinary actions to be in good employment standing. Actions that may disqualify an applicant include letters of reprimand (active for 12 months after issuance date); suspension without pay or disciplinary demotion (active for 12 months from the effective date); Performance Improvement Plans (PIP) and Leave Restriction Plans (active until 12 months after the date of conclusion). In addition, an employee must have an overall ePerformance rating score of three (3) or higher on their most current evaluation. Please note that Memorandums of Concern are not considered disqualifying factors. Human Resources may remove any employee from consideration for selection who is pending a disciplinary action; however, if the action is resolved in the employee’s favor, he or she will be allowed to compete. 

THIS IS AN INTERNAL AND EXTERNAL JOB ANNOUNCEMENT

THIS IS AN UNCLASSIFIED POSITION.

THE SELECTED APPLICANT FOR THE POSITION WILL BE SUBJECT TO A REFERENCE CHECK AND CRIMINAL BACKGROUND CHECK, WHERE APPLICABLE

PLEASE INCLUDE ALL RELEVANT JOB INFORMATION ON THE APPLICATION FOR CONSIDERATION. ALL APPLICATIONS WILL BE PRESCREENED.

UPON PROMOTION, THE SELECTED CANDIDATE WILL RECEIVE 10% or THE GDOT JOB SPECIFIC MINIMUM SALARY, WHICHEVER IS GREATER. 

GDOT IS AN EQUAL OPPORTUNITY EMPLOYER