Job Description:

Experience and preferred qualifications:

• 2 years of experience with deployment and support of desktops and laptops.

• 2 Years of experience supporting current Microsoft Office Suite (2016, 2019, Office 365)

• 2 Years of experience providing software support for any variety of desktop applications

• 2 Years of experience supporting current Windows Operating Systems

• 2 Years of experience with direct involvement in hardware break-fix processes for desktops, laptops, and mobile devices.

• Knowledge of ticketing systems for documenting and completing work

• Knowledge of Windows installation/support/troubleshooting tools and working with Microsoft support

• Knowledge of Windows profile management for supporting information transfers between computers

• Knowledge of Active Directory, SCCM, and other enterprise related support tools

• Knowledge of TCP/IP, DNS, and client-side connectivity troubleshooting

• Requires use of personal vehicle; Must have own reliable transportation; mileage paid.

• Must be able to physically lift items up to 50 lbs. during moves or installs

• Must be able to pass a CJIS, nationwide fingerprint criminal background check