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Help Desk - Onsite Technician
Location: Catoosa, OK
Contract - Can be extended.
Title: IT Help Desk Specialist
Description:
Contractor will be performing technical support via phone. Understanding of Windows 2010/2011, Office 365, Adobe products, Cisco phones and WebEx, Basic Active Directory account management, and familiarity with the processes of creating and fulfilling ITIL Incidents and Service Requests.
Experience and preferred qualifications:
A , HDI Support Center Analyst (or equivalent)
At least two years of experience providing technical support for a Windows 10/Office 365 enterprise environment.
Interviews will be scheduled via Webex or teams
Working hours will be Monday-Friday, 8:00 a.m. to 5:00 p.m. Onsite.
Full Time
$57k-71k (estimate)
05/05/2024
05/18/2024
sstech.us
LORTON, VA
200 - 500
1999
Private
SYAM SISTLA
$50M - $200M
IT Outsourcing & Consulting
SSTech is an IT consulting firm that provides paycheck protection, data operations and digital workspace solutions for businesses.
The following is the career advancement route for Help Desk Specialist positions, which can be used as a reference in future career path planning. As a Help Desk Specialist, it can be promoted into senior positions as a Help Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help Desk Specialist. You can explore the career advancement for a Help Desk Specialist below and select your interested title to get hiring information.
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Quotes from people on Help Desk Specialist job description and responsibilities
Help desk support specialists are the go-to people for providing technical assistance and support related to computer systems, hardware, and software.
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The help desk team will train users on basic system and computer functions.
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Help desk support teams are patient task managers who know how to find or create solutions to unexpected problems.
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Remote help desk technicians support technology customers via phone, online and occasionally on-site.
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Help desk technicians need a deep understanding of computer hardware and software.
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Career tips from people on Help Desk Specialist jobs
Learn more about the role, tasks and how to become a help desk technician.
02/10/2022: Springfield, MO
Thankfully, old desks can be rehabilitated and refinished with a little effort.
02/22/2022: Ventura, CA
Develop a culture of helping within the help desk.
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These business oriented specialists must have a knowledge of SQL programming and be able to work with software developers to create data mining algorithms.
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Use data and technology to help people develop new skills.
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Step 3: View the best colleges and universities for Help Desk Specialist.