Please send me your details (resume, work authorization status, current location, availability and compensation expectations) directly to: denis.potapenko@systemone.com for an immediate consideration. Make sure to include both the job title and location of the job if you email me directly.


*** Contract position for 6 months; contract can be extended; C2H is possible.

*** The job is on-site with a hybrid work schedule. Remote work is not an option. Candidates must be local or willing to relocate within commuting distance of Pittsburgh PA ( first preference for PNC ) or Cleveland OH, Dallas TX, Phoenix AZ, Birmingham AL

Business Systems Analyst :

- Develop a deep understanding of existing APIs and their usage for integration and automation of various corporate applications.
- Implement Robotic Process Automation (RPA) solutions to streamline business operations.
- Create Visio diagrams to visualize business processes and workflows.
- Design and develop user interface markups to enhance user experience and usability.
- Communicate effectively with internal customers to gather requirements, provide updates, and ensure project success.

Required Skills and Experience :

- Experience with Robotic Process Automation (RPA) tools, specifically Automation Anywhere solutions, including expertise in designing and implementing various automation triggers (e.g., system events, schedules, user actions).
- Background in process improvement methodologies and techniques, with an ability to identify automation opportunities based on factors such as process complexity, volume, repeatability, and potential for ROI.
- Proficiency in process mapping and documentation using various tools and frameworks, with a focus on identifying areas suitable for automation.
- Excellent requirements gathering skills, with the ability to translate business needs into technical specifications and identify processes that are good candidates for automation.
- Experience in writing user stories and collaborating with development teams to deliver high-quality automation solutions.

Preferred Additional Experience :

- Familiarity with Generative AI technologies and their potential applications in business processes, and how they can be integrated with RPA solutions.
- Knowledge of Kore.ai Virtual Assistance platform and its integration with business systems to enhance automation capabilities.
- Experience as a Product Owner (Scrum/Agile), driving product vision and roadmap for automation initiatives, and prioritizing automation opportunities based on business impact and feasibility.


Please send me your details (resume, work authorization status, current location, availability and compensation expectations) directly to: denis.potapenko@systemone.com for an immediate consideration. Make sure to include both the job title and location of the job if you email me directly.

PNC Beeline VMS# 134797-1