Pay Determination
Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.
Hours
Standard University business hours
8:00am – 4:30pm
Hours may vary based on operational needs.
Unionized Position Code
Not Applicable
Job Description
The Facilities and Security Manager plays a vital role in safeguarding the Syracuse University Libraries’ vision of creating a welcoming, accessible, and safe environment favorable for learning and investigation.They oversee the development and implementation of a comprehensive facilities and security program to protect library patrons, staff, and collections. This includes ensuring that staff are trained and aware of emergency, security, and safety procedures.The manager supervises the security operation at the library, which is staffed by DPS officers and student workers. The manager is also the designated building coordinator for all the campus library facilities. Serves as the main liaison with campus departments such as DPS, Fire Safety, Environmental Health Office, Facilities Services, and others.The Facilities and Security Manager is an integral part of the Libraries¿ team, contributing to creating a safe, welcoming, and well-maintained environment for all.
Qualifications
- Five (5) plus years of Building Security and Maintenance experience preferably in a multi building environment or Equivalent combination of education and experience required.
- Valid driver’s license and reliable transportation required.
- NYS Security Guard License (active or willing to earn within 6 months).
Job Specific Qualifications
- Five (5) plus years of experience in facilities management preferred.
- Able to work independently and manage multiple tasks.
- Can read and understand blueprints and all the layers of the internals of a building.
- Can use drawing programs.
- Can write and effectively communicate to all levels.
- Excellent problem-solving and decision-making skills.
- Is discrete when handling sensitive issues.
- Knowledge of basic building systems.
- Knowledge of building regulations and safety standards.
- Physically able to lift heavy loads and climb ladders.
- Strong organizational and communication skills.
- Working knowledge of Microsoft Office.
- Works well with people at all levels.
Responsibilities
- Conducts security assessments, analyzing data, forming proposals for security improvements.
- Reviewing policies and procedures related to security and safety, such as incident reporting, emergency response, and access control policies, forming proposals for improvements.
- Leads the Library Tearn of employees whose purpose is to assist in communicating back to their departments on how to respond to emergencies; the manager will ensure that the Tearn receives appropriate training and materials, such as emergency response procedures to include active shooter issues, emergency evacuations, reporting procedures, and that arrangements will be made for periodic safety and security presentations from DPS and Fire Safety are made available to all staff.
- Managing the onsite, budgeted, security coverage by the Department of Public Safety (DPS) officers at the libraries; closely coordinating with the permanently assigned Library Operations Officer (Peace Officer) and Community Services Officer (CSO) who cover the evening and the overnight shifts at Bird Library; and, the billed service hours of DPS officers working the weekend evening shifts and special events.
- Managing the Library Operations Officer’s supervision of the Library Floor Monitor program, which consists of the hiring of Federal Work Study students who monitor Bird Library’s floors during the evening hours; this includes the establishment of job duties, hours and scheduling, payroll process, and performance evaluation of these student employees each semester.
- Overseeing the budget issues related to security, such as reviewing and approving DPS invoices for requested overtime coverage, and the budget covering the Floor Monitors (FWS).
- Manages the Library Security Office, the evening ID Desks and the evening floor monitor stations at each floor, all within Bird Library.
- Maintaining a valid NYS security guard license through annual training (administered by DPS).
- Responding to incidents and emergencies, accessing the situation, and determining the appropriate response, contacting DPS if needed, and ensuring that all issues are properly reported.
- Handling sensitive issues with discretion, respecting confidentiality requirements, and ensuring that any matters related to Title IX and Clery Act requirement are appropriately reported.
- Directly identifying and addressing problematic patrons who are being disruptive, often requiring them to be ejected from the premises with the assistance of DPS.
- Mitigating damage is an often-critical role in responding quickly to conditions that threaten the safety of people, buildings, and collections. In this role, the manger immediately initiates and/or follows the appropriate library emergency plan, such as the Severe Weather and Unexpected Events Plan or the Disaster Recovery Plan.
- Keeping Executive Director and Dean informed of any major building and security issues that need to be resolved quickly.
- Manage and coordinate any facilities signage, working with CPDC and vendors.
- Communicates to all library employees any building problems or issue that they need to be aware of.
- Works with Libraries’ and University departments in planning events in library spaces to ensure that event spaces are in proper order before and after event, and to ensure that the layout of the event does not inhibit the egress or cause other safety problems, and that the appropriate Facilities Services managers are included in plan as may be needed.
- Annually updates the Facilities Assessment that reports on the status of the buildings and facilities, which is important to assist the Executive Director and the Dean in communicating major needs and issues to the University.
- Managing the Libraries’ Facilities Issues Tracking (FIT) system.
- Monitor building maintenance to ensure facilities are kept in good condition, track metrics to ensure that Facility Services are responding to known building problems, identify problematic issues and trends that need to be addressed by Facilities Services, or if problem requires a further review as being a major repair or capital project issue.
- Creates and signs for requisitions submitted to Facilities Services for any billed services.
- Plans and manages office moves or reconfigurations, manages any major construction, renovations, and collection moves working with internal staff and stakeholders, Facilities Services, CPDC and outside vendors.
- Creates and keeps up-to-date floor maps of Bird Library for wayfinding purposes.
Physical Requirements
Not Applicable
Tools/Equipment
Not Applicable
Application Instructions
In addition to completing an online application, please attach a resume and cover letter.
About Syracuse University
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.
The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.
About the Syracuse area
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
EEO Statement
Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Commitment to Supporting and Hiring Veterans
Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
Commitment to a Diverse and Inclusive Campus Community
Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.