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Synoptek
We think globally, act locally. As a Managed Services Provider, Synoptek provides world-class strategic IT leadership and hyper-efficient IT operational support, enabling our global client-base to grow and transform their businesses. We are excited to have experienced continuous growth and in keeping with that momentum we are seeking to add talent to our team. When you partner with Synoptek, you engage with an ever-growing, ever-evolving IT organization that provides a high-caliber team, results growth, and clarity.
Field Support Engineer I
This is an amazing opportunity to work within one of the fastest growing Managed Services Providers. We are a company with a heart and soul dedicated to the ongoing success and growth of our employees and continued business success of the customers we support. We foster a fun and connected environment with employee benefits extending beyond general compensation and into company sponsored events and an invested culture of learning.
The Field Support Engineer I is responsible for providing onsite work to Synoptek clients, whether scheduled or on demand.
The Field Support Engineer is often considered the ‘face’ of Synoptek and is expected to build strong, trusted relationships with their assigned clients. Every Engineer is measured on completed tickets, resolution met, CSAT (customer satisfaction) and ticket utilization set forth by their direct manager.
Duties and Responsibilities
Education
Job-related Experience
Job-related Skills/Attributes
Working Conditions
We live by the motto ‘work hard, play hard’ and strive to support our employees in both their professional and personal goals. We believe that by hiring the right people, leading process improvement, and leveraging technology, we achieve superior results.
Work is performed at multiple client sites, which will likely involve commuting to different areas within the assigned region. May be subject to time constraints and tight deadlines. May be subject to time constraints and tight deadlines. May require occasional travel.
EEO Statement
We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, marital status, pregnancy, genetic information, or any other characteristic protected by law and will not be discriminated against on the basis of disability. It is our intention that all qualified applicants are given equal opportunity and that employment decisions be based on job-related factors.
Other
IT Outsourcing & Consulting
09/05/2022
12/11/2022
synoptek.com
IRVINE, CA
200 - 500
2001
Private
TIM BRITT
$50M - $200M
IT Outsourcing & Consulting
Synoptek is an IT consulting firm that provides project management, data protection, cloud and cybersecurity services to businesses.
The job skills required for Field Support Engineer I include Customer Service, Troubleshooting, Problem Solving, Commitment, Communication Skills, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Support Engineer I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Support Engineer I. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Field Support Engineer I positions, which can be used as a reference in future career path planning. As a Field Support Engineer I, it can be promoted into senior positions as a Field Service Engineer II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Support Engineer I. You can explore the career advancement for a Field Support Engineer I below and select your interested title to get hiring information.