49087BR

USA - California - Mountain View/Sunnyvale, USA - California - San Diego

At Synopsys, we’re at the heart of the innovations that change the way we work and play. Self-driving cars. Artificial Intelligence. The cloud. 5G. The Internet of Things. These breakthroughs are ushering in the Era of Smart Everything. And we’re powering it all with the world’s most advanced technologies for chip design and software security. If you share our passion for innovation, we want to meet you.
Our Silicon Design and Verification business is all about building high-performance silicon chips—faster. We’re the world’s leading provider of solutions for designing and verifying advanced silicon chips. And we design the next-generation processes and models needed to manufacture those chips. We enable our customers to optimize chips for power, cost, and performance—eliminating months off their project schedules.
We’re looking for an Account Program Director
In this role, the Account Program Director acts as a Directly Responsible Individual representing Synopsys to our targeted customers and drives internal development teams to deliver on customer commitments, goals, and targets. The Account Program Director acts as the focal point of contact on several key engagements to manage external and internal communications between cross-functional teams spanning geographical and organizational boundaries. Proactively identifies and escalates issues; drives problems to resolution; identifies and manages risk, scopes deliverables for key programs and customers, and successfully ensures execution of these programs against established commitments.
This customer-focused Account Program Director must have a background and proven track record in program/project management in an engineering setting. The candidate must be able to organize interdepartmental activities ensuring completion of the project/program on schedule and with high quality. The applicant must be able to manage multiple projects, recognize and mitigate risks, and work proactively on contingency plans. The candidate must be process-oriented with an emphasis on clear and concise communication. Will work cross-functionally with internal development teams (Sales, Marketing, Field Application Engineers, and R&D) having exposure and visibility on a global scale throughout the organization.
Key Qualifications:

• BS in CS/EE with 12 years of experience, or MS in CS/EE
• Strong essential skills including:
  • Organize and prioritize open issues based on customer criticality
  • Articulate and present at the Executive level
  • Co-ordinate amongst multiple stakeholders with varying needs
  • Drive problem resolution through data-driven, conscious decision making
  • Help teams manage risk and scope-change from concept to delivery
  • Identify needed resources to achieve timely deliverables
  • Provide periodic account status reports to management
  • Identify and escalate critical issues to appropriate levels
  • Remain calm and composed under high-pressure situations
  • Promote, implement, and improve team, cross-functional, and cross-departmental business, and engineering processes and practices.
  • Act as liaison between the field and development teams
  • Ability to sort through large amounts of data to identify key trends
• A quick learner with the ability to adapt to changing environments
• Basic understanding of chip design and design verification methodologies
• Strong verbal and written presentation/communication and organization skills
• Able to travel on occasion for short periods of time, and occasionally work on-site at customer premises as required (as global situations permit).
• Pleasant personality with good customer interface and communication skills

Preferred Experience:

• Coordinator of departmental or cross-functional teams’ delivery of a product/service
• Experience scoping and developing project plans
• Experience with successful customer communications including internal and external customers
• Candidate having some technical design implementation experience highly desired
• Ability to understand technical tradeoffs and provide guidance to teams and customers with minimal supervision
• Previous experience in a customer-facing role (Field Application Engineer, Program Manager, etc.) is also highly desirable

Inclusion and Diversity are important to us. Synopsys considers all applicants for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, military veteran status, or disability.

Sales

United States

Customer Relationship Management

Employee

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