The Account Manager’s role is crucial to developing and executing sales and marketing strategies for our firm’s key accounts. These strategies will help support and attain the goals set by the Sales & Marketing Department Heads.

The Account Manager will be in charge of managing the sales cycle and business relationships of our main accounts and will work cross-functionally with departments. This is to ensure success in client retention and customer satisfaction.

Key Duties:

• Generate sales among client accounts with an emphasis on relationship building and utilizing consultative sales techniques
• Answer client queries and identify new discounts the customer qualifies for
• Liaise between all departments and offer support to the Sales Team
• Achieve quotas while keeping the client satisfied
• Negotiate contracts and close agreements to maximize profits
• Clearly communicate the progress of daily/weekly/monthly initiatives to Management
• Create new business with existing and/or new customers and identify their key concerns
• Upon successfully complete training, you can assist in the training and onboarding of new employees joining the Sales Department

Requirements: 

• A degree in Business Management or something in a similar field is preferred, but not required
• 1-2 years in a Sales or Account Management position
• Demonstrate negotiation skills 
• Strong verbal and written communication skills
• Active listener who is a good student
• Deliver excellent customer support for our clients

Skills needed to excel in the role:

Account Advertising, Account Sales, Account Development, Account Experience, Account Generation, Account Maintenance, Account Management, Account Marketing, Customer Account Manager

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