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Experience the SYNERGY HomeCare difference, where we are united under one purpose, to bring wholehearted, life-energizing care to as many people as possible - on their terms, in their own homes. And that starts with compassionate, care-minded people like YOU! When you join the SYNERGY HomeCare team as a Scheduling Coordinator, you will feel appreciated, recognized, and rewarded.
Do you:
Enjoy serving others?
Place importance on details in your work?
Excel at matching caregivers with clients?
Enjoy building relationships with clients and caregivers?
We have an opening for a Scheduling Coordinator who can answer yes to these questions. At SYNERGY HomeCare we create a world of care at home for all, which means you will have the opportunity to support a dedicated team who cares for a wide variety of people; spanning all ages and all abilities. We are seeking a Scheduling Coordinator to join our independently owned and operated national agency.
Intake Coordinator Benefits include:
Competitive pay ranges between 16.00-18.00
Paid earned vacation
Liability Insurance, Workers’ Compensation coverage, and unemployment insurance.
401k with company match
Secondary Insurance (All State, Aflac, Liberty National)
Essential Primary Responsibilities:
Staff and schedule for our clients open and ongoing shifts in a timely manner.
Answer all incoming calls and direct calls to the proper personnel
Use best judgment in assigning care personnel to the appropriate clients based on needs and preferences
Understand the specific needs of the client and assign the appropriate caregivers immediately
Document all pertinent information on client records
Maintain up to date available lists for expediency in staffing
Maintain schedule in accurate and legible form
Share on-call responsibilities – see below
Communicate with contract agencies regarding schedules, evaluation of staff
Establish a great rapport with caregivers and clients
Essential Secondary Responsibilities
Responsible for the timely and accurate submission of medical claims to insurance companies and payers such as Medicaid.
Responsible for confirming payments
Responsible for following up on any discrepancies with any of the medical claims not paid.
On-Call Responsibilities:
Be a part of our on call rotation. On Call will include after 5pm Monday through Sunday, some weekends and holidays
Answer incoming calls promptly and efficiently. Expected average response time is 10-15 minutes
Promptly communicate issues/concerns/action taken to all office staff.
Non-Essential Functions:
Attends all required training, in-services, and staff meetings.
Maintains a positive and professional demeanor toward clients, visitors, families, and co-workers.
Adheres to all policies and procedures of Synergy HomeCare of South Dayton
File and maintain all documents appropriately. Distribute documents to the appropriate staff member for approval or completion
Performs all other duties as assigned.
Scheduling Coordinator Requirements:
Experience – One year experience in scheduling in a home care setting preferred
Education – High school diploma or equivalent.
Skills – Exceptional customer service skills, time management skills
Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
Organization - ability to organize priorities and tasks effectively. Organize a large amount of sensitive data.
Verbal and written communication - possess excellent communication skills. Communicating clearly and effectively with various groups of people.
Computer skills - proficiency in Word, Excel, database software, ATS
Characteristics – This is an autonomous position, so we’re looking for individuals that are self-motivated, organized, detail- oriented, team player and willing to learn.
If you would like to join our outstanding team at SYNERGY HomeCare, apply today!
Full Time
Skilled Nursing Services & Residential Care
$40k-48k (estimate)
07/07/2022
01/06/2023
synergyhomecare.com
GILBERT, AZ
200 - 500
1999
Private
PETER TOURIAN
$50M - $200M
Skilled Nursing Services & Residential Care
SYNERGY provides non-medical personal care services for senior citizens and people recovering from physical disabilities and illness.
The following is the career advancement route for Scheduling Coordinator positions, which can be used as a reference in future career path planning. As a Scheduling Coordinator, it can be promoted into senior positions as a Capacity Planner that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Scheduling Coordinator. You can explore the career advancement for a Scheduling Coordinator below and select your interested title to get hiring information.