ROLE AND RESPONSIBILITIES

Schedules caregivers based on location, experience, and availability with clients

Client notification on basic information on the caregiver, service start dates, and times

caregiver will be providing care

Familiarize caregiver with client information, typed directions, time and basic

introduction of client’s care needs and diagnosis

Create emails to send to all caregivers for notification for shifts staffed

Documents changes in client conditions

Documents schedule changes

Documents caregiver call-outs, shift refusal, and any other changes, including

explanations as to why changes were made

Confirms all fields in ERSP are complete, including reminders

Inputs Caregiver Information into the Scheduling Software Database

Documents all interactions with caregivers

Reports to human resources any status changes with caregivers

Documents caregiver absences and breach of company policies and report to human resources

Documents caregiver accomplishments and reports to human resources

Telephone verifications to clients

Documents conversations with caregivers regarding payroll

Keep extensive on-call notes, including client's first and last names caregiver's first and last

names and include all details regarding phone calls.

Document all Caregiver and Client files with all information pertaining to the account

Create new client files, set up assessments, create and mail red folders, address labels

Input new client contact information, task notes, and reminders

Deactivate all clients in the system and close the file

MUST BE FLEXIBLE TO BECOME FULLTIME

Hours to be determined, need to be available between the hours of 7 am-6 pm Monday-Friday

email resumes to

Last updated : 2024-05-24