Compensation

• $18.50-$20.0000/hr. DOE

Qualifications

• High school diploma or GED.
• Must be able to work after hours on-call schedule.
• Proficient in Microsoft Office skills.
• Proficient typing skills.
• Six (6) months previous agency staffing or recruiting experience.
• Must be able to adhere to confidentiality standards and professional boundaries at all times.
• Ability to remain calm and professional in stressful situations. situations.
• Ability to multitask.
• Effective problem-solving and conflict resolution skills.
• Excellent organization and communication skills
• Quick -thinking and astute decision making skills
• Must be able to speak, write, read and understand English
• Healthcare experience a plus
• Bilingual (English/Spanish) a plus

Other Skills/Abilities

• Must be able to adhere to confidentiality standards and professional boundaries at all times.
• Ability to remain calm and professional in stressful situations.
• Ability to multitask 
• Attention to detail 
• Demonstrates great time management 
• Effective problem-solving and conflict resolution skills.
• Excellent organization and communication skills.
• Quick-thinking and astute decision making skills

Responsibilities

• Responsible for collaborating with the office team, operations and executive leadership in performance management of the field staff
• Maintains a current awareness of the availability, abilities and limitations of each field/external staff member
• Demonstrates a thorough knowledge and adherence to company policies and procedures
• Demonstrates an ability to identify and solve problems; uses initiative and good judgment to reach quality decisions
• Demonstrates an active and positive role in evaluating staff performance
• Maintains an excellent rapport with clients and caregivers and effectively promotes harmonious interpersonal relationships
• Assist in conducting orientation and training for new staff members
• Coordinates staffing needs 
• Manage and maintain staffing schedule according to office guidelines
• Coordinates caregiver orientation and training scheduling
• Coordinate caregiver work schedules by allocating employees in shifts and positions
• Coordinate shift back up plan in the event of caregiver tardiness or absences.
• Is primary point of contact with client family regarding staffing schedules
• Participates in recruiting activities including identifying, scheduling, and interviewing potential candidates.
• Performs duties in an office environment with occasional field visits during agency operating hours to client homes for quality assurance.
• Must provide back up care for clients on an additional needed basis.
• Must be fully credentialed according to state of CA home care aide guidelines.

Schedule

• M-F: 8:30am-5:30pm
• On Call Rotation