Job Description:

• Day-to-day oversight of the third-party security guard services, primarily at the Security Operations Center

• Reports directly to the Manager, Compliance Field Support and Physical Security

• Collects and summarizes performance data, identifies opportunities for improvement, and presents to Corporate Security team

• Assist with updating, maintaining, and enforcing Corporate Security policies and procedures related to monitoring (alarm directives, alarm response, etc.)

• Responsible for guard post orders, rules and regulations, and company policy compliance

• Ensures contractor performance standards are met

• Report audit outcomes, quality and service performance results to Corporate Security management

• Ensure proper time and rates are charged appropriately by third party guard service company

• Lead training of security guard personnel, including internal onboarding tasks

• Responsible for creating and maintaining accurate records

• Identify training needs for security guard personnel

• Reports issues with personnel to Corporate Security team

• Audit security incident intake including accurate and adequate entries in the incident management system, and correct logic used when launching security alerts

Qualifications:

• Must have experience in policy writing and security operations

• Supervisory experience such as supervising/managing direct reports required

• Advanced program management and status reporting skills preferred

• Excellent written and verbal communication skills

• Solid organizational skills including attention to detail and multitasking

• Strong working knowledge of Microsoft Office

• Supervisory experience such as supervising/managing direct reports.

• Policy/Procedure writing experience

• Security Operations Center experience

Benefits:

Healthcare Insurance: Synectics offers eligible employees and their dependents healthcare coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Premiums are subsidized by Synectics.

Dental Insurance:Synectics offers eligible employees and their dependents a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.

Vision Insurance: Synectics offers eligible employees vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.401(k) Plan: The Synectics Inc. Investment Savings Retirement Plan. Synectics offers all employees who are 21 years of age or older the opportunity to invest in the 401(k) Plan on the first enrollment date that is at least 30 days after employment begins. Enrollment dates are each January 1st, April 1st, July 1st, and October 1st.

Technical Certification Bonus: Synectics is pleased to award its employees a bonus of up to $500 for an approved professional certification. In determining the bonus amount, Synectics will consider the cost of the test(s) for any certification relating to your current position, achieved during your employment with us. Only one Certification Bonus per calendar year may be awarded per employee. Only current, active employees will be eligible to receive this bonus. It will be awarded 90 days after the Synectics office has received documentation confirming the successful completion of the certification.

Synectics is an equal opportunity employer.