SYNCO Properties Inc is Hiring an Assistant Apartment Manager- Loxley Chase Near Salem, NC
SUMMARY OF BENEFITS
SYNCO Properties, Inc. offers a wide range benefits to our associates. Our current package includes:
Competitive Salaries
Discretionary Bonus Programs
Quarterly Bonus Programs
Generous Employee Apartment Rental Discounts
On-call Appreciation - $150 per week while on-call
Reimbursement for on-call travel time
Training, Promotional Opportunity and Advancement
Short- and Long-Term Disability (STD/LTD)
Dental Insurance
Life Insurance
401(K) Plan with Company Match at 100% of first 3% of Employee Deferral, plus 50% of next 2%
Employee Assistance & Concierge Program (EAP) at No Cost to Employees
We encourage work/life balance.
Paid Time Off to Include: 128-240 hours of PTO depending on tenure 10 paid Holidays Vacation Discretionary Time Bereavement Leave Blood Donation Time Off Jury Duty National Guard or Reserves
The Assistant Manager is responsible for assisting the Community Manager in managing her/his residential apartment community in a manner designed to maximize cash flow consistent with SYNCO Properties, Inc.'s (SPI) policy and procedures manual.
DUTIES AND RESPONSIBILITIES
AS DIRECTED AND ASSIGNED BY THE COMMUNITY MANAGER
Complete and adhere to all Fair Housing laws and regulations.
Initiate use of effective marketing/advertising techniques as appropriate.
Lease apartments to qualified individuals - never compromising profile.
Thoroughly review the following with each new resident:
Lease Agreement - covenants and conditions
Community rules and regulations
SPI policies
Maintain good relations with residents. Listen to complaints and attempt to solve them without referring to superiors.
Coordinate social activities for residents.
Answer incoming calls in a prompt, professional & inviting manner.
Minimize resident turnover by demonstrating strong customer skills and speedy resolution to problems.
Ensure vacant units are market-ready and available to show in the best possible condition.
Maintain key control of occupied and vacant units.
Inspect grounds and tour path daily, including pools, laundry centers, common areas, and playgrounds to insure they are maintained in excellent condition.
Maintain attractive, neat and clean office and/or model apartment and clubhouse at all times.
Maintain accurate operations records and files.
In a timely manner, assist the Community Manager in preparation of weekly and monthly reporting requirements.
Process all leasing documents and accounting information in an accurate and timely manner.
Collect, record and deposit 100% of all money due daily.
Monitor all delinquent accounts and initiate defined collection procedures.
Operate community within established budget parameters and policies. Responsible for assisting Community Manager to meet budgeted revenues, expenses and Net Operating Income.
Accept service requests and coordinate same with service personnel.
Follow up on service/repairs to residents within 24-hour period after maintenance is requested.
Schedule, inspect and approve work completed by outside contractors as assigned.
Be available for emergencies after hours.
Maintain a professional attitude and demonstrate professional conduct at all times. Exercise diplomacy when dealing with everyone related to your business.
Ensure that scheduled office hours are maintained.
Ensure that the Community Manager is aware of important events, specific problems, etc.
Shop competition - maintain knowledge of current events in area.
QUALIFICATIONS
Education/Experience
High School diploma required.
Some college credits/degree, CAM or ARM credits preferred.
Must maintain a valid driver’s license and adequate vehicle insurance at all times.
Knowledge, Skills and Abilities
Previous on-site experience preferred.
Above average sales/leasing/marketing skills
Team player attitude, diplomacy, and strong customer service skills
Computer experience in Windows, typing & data entry required. YARDI property management software preferred; other experience accepted.
Ability to walk property and climb stairs daily for inspection and leasing.
Above average verbal and written communication skills required.