Job ID : E2402170

Job Description :

Role Summary / Purpose :

The B2B business delivers $2B in Net Income to Synchrony and provides comprehensive financing solutions to hundreds of thousands of active merchants and providers in 20 markets.

The B2B products offered to our merchants and providers are delivered through a variety of platforms and channels. Synchrony is seeking an experienced Digital Product Owner to lead the development of new features and integration of Multisource Financing (MSF) lenders into B2B Point of Sale platforms.

This role will also develop and implement enhancements for the new Partner Reporting platform that offers a user friendly comprehensive credit program dashboard to merchants and providers.

The ideal candidate will be adept at quickly understanding a variety of technologies and platforms, possess a strong digital product and project management background and a proven track record of delivering projects on time and within budget.

This position will report to the Senior Vice President, B2B Digital Products.

We’re proud to offer you choice and flexibility. You have the option to be remote, and work from home, or come into one of our offices.

You may be occasionally requested to commute to our nearest office for in person engagement activities such as team meetings, training and culture events

Essential Responsibilities :

Lead projects that focus on the integration of lenders into SYF Point of Sale platforms and the MSF Gateway

Develop and implement new features and enhancements for the Partner Reporting platform

Work with key stakeholders (Product Management, TechOps, Legal, Compliance, and Credit) to identify and prioritize new product features and the pathway to market delivery

Leverage Agile development methodologies (define story acceptance criteria, manage and prioritize the team backlog), collaborate with the Scrum Master, System Architects, developers and other subject matter experts to deliver on the overall team vision and roadmap

Participate in and work in Scaled Agile Framework® including multiple Agile Release Trains

Work with system architect / engineering to understand Enabler work

Lead product demos and Inspect and Adapt activities

Coordinate and lead user acceptance testing (UAT) for releases

Work with internal and external UX and UI partners to create screen prototypes / wireframes, gather feedback and adjust to optimize performance

Provide updates to Senior Leaders and other internal and external stakeholders

Collaborate with the Digital Analytics team to develop KPIs, monitor performance, analyze user behavior and optimize usage patterns

Perform other duties and / or special projects as assigned

Qualifications / Requirements :

Bachelor's degree or in lieu of degree; high school diploma / GED and 7 years of Project Management experience

Minimum of 3 years of experience leading software development projects

Desired Characteristics :

2 years of experience managing B2B digital products and / or platforms

2 years of experience as an Agile Product Owner or Scrum Master, in a Product Owner role

Agile Product Owner (CSPO) or Scrum Master (CSM) or comparable certification

Knowledge of Scrum and Scrum tools (i.e. JIRA)

Track record of creative problem solving and ability to thrive in a cross-functional and virtual environment

High energy, self-motivated, with strong communication skills (verbal and written)

Product Management and / or Business Analyst experience

Passion for learning about new technologies and identifying ways to drive innovation

Excellent analytical and presentation skills within all levels of the organization. Effectively communicate and influence all leadership levels of Synchrony and its partners.

Strategic thinker with ability to develop and implement actionable plans to drive business results

Strong project management experience with a record of delivering on time and across functions

Strong digital proficiency, including launching new products and capabilities and understanding of mobile devices and applications

Consumer finance and / or retail marketing experience with an understanding of core financial drivers

Grade / Level : 11

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Eligibility Requirements :

You must be 18 years or older

You must have a high school diploma or equivalent

You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles.

Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles.

Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Our Commitment :

When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard but valued.

We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work.

Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks , with more than 60% of our workforce engaged, you’ll find community to connect with an opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice :

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job.

Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-.

Last updated : 2024-05-29