Job Description:

Role Summary/Purpose:

Reporting to the VP, Growth Risk Leader - Marketing, Loyalty and Pricing Programs, this role will assist in the identification, assessment, monitoring and reporting of risk related to pricing processes, system and tools, and marketing campaigns.

We’re proud to offer you choice and flexibility. You have the option to be remote, and work from home, or come into one of our offices. You may be occasionally requested to commute to our nearest office for in person engagement activities such as team meetings, training and culture events.

Essential Responsibilities:

• Assist in the identification of risk associated with (1) new laws and regulations, including industry consent orders and regulatory guidance and (2) business-initiated changes. Assist in the evaluation of the design and effectiveness of controls to mitigate identified risks and in the performance of concurrent reviews associated with significant business changes

• Execute risk assessments, including assessment of inherent risks and mitigating controls to support the Enterprise Risk Assessment, Compliance Risk Assessment and Process Level – Operational Risk Assessment for assigned processes

• Monitor compliance and operational risk through the review of early warning reports and front-line triggers (including exception monitoring and surveillance results), the use of data and analytics, KPIs and KRIs, complaint trends, issue analysis ​

• Actively participate in incident/issues management discussions with the appropriate process leaders to ensure that process gaps are addressed and/or risk accepted

• Execute targeted reviews

•  ​Assist with the review and recommend changes as necessary to policies, procedures and guidelines ​

• ​ Assist in the development of communications and training materials to educate process leaders, employees and 3rd party suppliers as it relates to applicable compliance and operational risk ​

• Provide support for any Supervisory Agency compliance or operational risk examinations including gathering requested information and drafting or reviewing narrative responses

• Perform other duties and/or special projects as assigned

Qualifications/Requirements:

• Bachelor's degree and 5 years financial services experience. In lieu of a degree, 9 years financial services experience.

• 5 years of compliance or operational risk experience and a working knowledge of federal banking laws and regulations

Desired Characteristics:

• Proven ability to influence and collaborate across a matrixed organization

• Excellent interpersonal and communication skills, with the ability to interact effectively with and present to all levels within the organization

• Excellent written communication skills; ability to explain complex concepts in simple terms

Grade/Level: 12

The salary range for this position is 130,000.00 - 210,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Eligibility Requirements:

• You must be 18 years or older

• You must have a high school diploma or equivalent

• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

Our Commitment:

When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks , with more than 60% of our workforce engaged, you’ll find community to connect with an opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

Job Family Group: