Job Description:

Role Summary/Purpose 

The Senior Vice President, Credit and Product Engineering is an experienced technology executive who thrives when leading a large team of engineers and architects to design, build and support mission critical applications across all layers of the credit tech stack. To be successful in this role you must be an excellent strategic leader of people with deep expertise in software engineering, microservice architecture, point of sale integrations, message queues, and reliability engineering for mission critical financial/banking applications. 

This leader will drive the engineering strategy across broad stakeholders in the company for our most critical engineering initiatives like DevOps, code quality improvement initiatives and be a key leader for our software development communities of practice.

We’re proud to offer you choice and flexibility. You have the option to be remote, and work from home, or come into one of our offices. You may be occasionally requested to commute to our nearest office for in person engagement activities such as team meetings, training and culture events.

Essential Responsibilities:  

• Drive engineering strategy across all credit stakeholders 

• Lead a large team of software engineers, reliability engineers and solution architects (~52 employees and ~320 contractors) 

• Manage a ~$22MM operating budget including employee and vendor costs 

• Drive execution of a ~$12MM agile program spend budget across all Credit and Product initiatives 

• Influence and collaborate with cross functional SVP leaders to enable agile teams and trains to be successful. 

• Develop and lead the strategy to ensure applications are meeting client SLAs and internal availability and performance expectations 

• Direct the HR strategy to recruit, retain, and grow top engineering talent 

• Lead future state technology architectural strategy, along with our application modernization and migration roadmap. 

• Mentor, coach and influence all levels of the team: in this role, you will have the opportunity to influence up and down the chain of command 

• Ensure application code quality through development, test, and QA 

• Lead the team in addressing root cause analyses, incident reports and provide direction in problem resolution 

• Perform other duties and/or special projects as assigned.

Qualifications/Requirements:

• 10 years of experience with software engineering

• 8 years in engineering banking systems 

• 7 years people management experience 

Desired Characteristics:

• Experience in the credit servicing engineering environment 
• Deep banking/financial services architecture experience 
• Strong people management skills – providing direction, monitoring performance, motivating staff and building a positive working environment 
• Develop the team’s skills and capabilities to meet the organization’s evolving needs and build on existing recruiting capabilities to address new needs and skills gaps. 
• Leadership experience with DevOps and developer productivity tools 
• Strong experience with Pivotal Cloud Foundry 
• Excellence in technical communication with technical and non-technical peers 
• Strong cross-functional team player with the ability to work seamlessly across a matrix organization and partner with global development companies 
• Desire to work in a dynamic, fast paced environment 
• Excellent interpersonal skills with ability to influence clients, team members, management and external groups 
• Strong attention to detail in a team environment 
• Strong oral and written communication, analytical and problem-solving skills 
• Ability to analyze, use structured problem solving and available tools to troubleshoot systems, identify root cause, action plans, impact and resolution options 

Grade/Level: 15

The salary range for this position is 200,000.00 - 330,000.00 USD Annual. This position is also eligible for an Annual Incentive Plan target of 25% of salary and an Annual Equity target of 25% of salary.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle

Eligibility Requirements:

• You must be 18 years or older

• You must have a high school diploma or equivalent

• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

Our Commitment:

When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks , with more than 60% of our workforce engaged, you’ll find community to connect with an opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

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