Founded in 2017, SymphonyAI employs a global workforce of 3,000 team members delivering packaged enterprise AI solutions for a range of critical industry use cases. With deep expertise in every industry we serve, SymphonyAI builds packaged AI solutions targeted to solve specific challenges. Best-in-class predictive and generative AI provide immediate value through real-time insights, what-if analysis, and process automation.

Job Title: Manager, Global Learning & Development

Company: SymphonyAI

Reports to: Chief People Officer

SymphonyAI is looking for a hands-on Global L&D Manager to design, develop and deliver training programs to support the Companys key growth strategies in a rapid, targeted and AI-infused manner.

The successful candidate will have prior experience gained in a software company and be instrumental in the launch & implementation of a new LMS together with managing the effective evaluation and communication of the success of initiatives. Join our team and help us drive growth through our people!

Responsibilities:

• Working with key stakeholders to design, implement learning and development plans, ensuring employee needs and business strategy are met
• Develop the core training curriculum for the year ahead in line with strategic training priorities, creating a continuous feedback loop to the Leadership Team.
• Work with the HR Team, supporting the growth and development of their teams in collaboration to build consistent learning solutions across the business.
• Manage the launch of new LMS, working closely with external and internal stakeholders to ensure successful implementation and roll out.
• Create an engaging and motivational culture of learning consistent with the SymphonyAI mission and culture.
• Develop learning and development programs across all levels of leadership and management.
• Carry out learning needs assessment to ensure all learning and development activity is captured, recommending solutions were appropriate.
• Alongside the HR Business Partners, play an integral role in the onboarding path of new employees providing company and product knowledge as well as engaging a self-led learning mindset from the start of their employee journey.
• Coordinate with the Information Security & HR teams to implement and enforce all required compliance trainings across the business.
• Measure and report on effectiveness of training delivered to the executive team.

Requirements:

• Track record of building and owning a global L&D strategy in a growing technology or software company distinctly preferred
• Proven working experience in instructional design and with L&D programs
• Experience implementing, launching and optimizing an LMS
• Involvement in developing and implementing Leadership programs
• Excellent communication and influencing skills
• Knowledge of learning theories and instructional design models
• Strong stakeholder management skills with experience of working with C-Suite executives
• Lifelong learner, demonstrating flexibility, resilience and innovative thinking
• Empathy and emotional intelligence
• Has a strong drive to deliver and exceed results
• Is proactive and moves quickly to chase down opportunities to ensure the L&D deliverables are relevant and align with the top priorities of the company
• Owns the function and leverages internal resources, technology, and GenerativeAI tools to deliver content in an engaging and impactful manner that is measurable
• Relentless pursuit of goals even in the face of setbacks or resistance.

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About SymphonyAI

The global enterprise AI leader in generative and predictive AI