Job title: Design Center Consultant / Customer Relations

Department: Preconstruction

Reports to: VP of Preconstruction

Job overview:
The Design Center Consultant is focused on assisting and guiding the client through the selection process of a new home. Through a series of meetings, the consultant directs a sequential path based on the different areas of the home – for example, the exterior, the kitchen, the bathrooms and so on. Once all selections have been made the Design Consultant works with the Starts Manager to assemble all building documents and will attend to the client’s questions, needs, and other communication through the completion of the home.

This position is considered a full-time, salaried, office job and as such requires a minimum of 40 hours per week on-premises at the Symphony Homes office.

Responsibilities:

· When notified by the Structural Manager, schedule the first client appointment and, subsequently all remaining appointments with strong emphasis on maintaining the established deadlines set forth in the New Construction Agreement (NCA)

· Explain and guide the design process for the client – this includes beginning with an overview of what to expect in each meeting and providing instruction on how to come prepared to maximize the productivity during the design meetings

· Provide a strong, professional image through dress, demeanor, dialog, and creative ideas

· Reinforce the deadlines set forth in the NCA at the conclusion of each meeting

· As the client makes selections or inquiries, provide pricing by means of the Design Center Addendum for the client’s review and approval. Unless otherwise established, pricing should be provided with one week after each meeting

· After the client’s selections are completed and pricing is provided, obtain client approval through signing the Design Center Addendum and notifying the Starts Manager

· Provide the redlined cabinet drawings to the cabinet fabricator immediately upon the Design Center Addendum approval. Establish a clear deadline for receipt of the revisions to correspond with the Final Documents (below)

· Work with the Starts Manager through the assembly of the Final Documents to be presented to the clients after all information and revisions have been made

· Obtain client approval through signing the Final Documents and notify the Starts Manager of this approval whereupon the Start Pack will be assembled and distributed to Construction and all other parties. Signed Final Cabinet Specs and Layout must be incorporated into the Final Documents for the Start Pack to be considered complete

· Schedule the Ready to Start Meeting with the clients once construction has received the Start Pack

Job Type: Full-time

Pay: $50,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Mileage reimbursement
• Paid time off
• Profit sharing
• Vision insurance

Schedule:

• 8 hour shift

Supplemental pay types:

• Commission pay

Ability to Relocate:

• Centerville, UT 84014: Relocate before starting work (Required)

Work Location: In person