Job Details. We are seeking a strong. Scrum Master & Agile Coach. to train and guide IT Team Leads and teams in Scrum and Kanban practices. This role focuses on coaching, facilitating Agile ceremonies, improving backlog management, and driving team accountability and continuous improvement. Responsibilities. Coach teams and leads on Scrum & Kanban. Facilitate daily standups, planning, reviews, and retros. Support backlog prioritization and workfl...
Job Details. Role Description. This is a contract-based, role for an Information Technology Support Analyst. The role involves providing technical support to end-users, diagnosing and resolving technical issues, and troubleshooting software, hardware, and network-related challenges. You will also analyze problems to identify solutions, communicate effectively with team members to achieve outcomes, and ensure seamless technology operations. Qualif...
Job Details. Seeking a CRM Administrator/Project Coordinator with strong Oracle Service Cloud experience. This role supports CRM configuration, data integrity, integrations, system enhancements, and application troubleshooting, while also coordinating medium-sized projects. Responsibilities. Configure and maintain CRM settings, workflows, templates, surveys, and user permissions. Support testing, updates, and CRM customizations. Ensure data integ...
Job Details. Required Skills. Experience in desktop and networked systems support. Experience in computer deployments, operation, and repair. Experience in hardware and software installation. Experience with Microsoft Endpoint Configuration Manager. Preferred Skills. Experience working with a help desk ticketing system. Experience with NTS Network. Experience with Active Directory or InTune. Employers have access to artificial intelligence langua...
Job Details. Mandatory Qualification. PMP. OR. Agile Certification. OR. CSM. (Scrum Master). Summary of Responsibilities. Manage medium to large IT projects from planning through implementation. Create and maintain project plans, schedules, risk/issue logs, and documentation. Utilize Atlassian tools (Jira/Confluence) to track milestones and deliverables. Coordinate project meetings and communicate status with stakeholders. Ensure adherence to gov...
Job Details. Job Summary. Seeking an experienced. Senior Business Analyst. to support the design and implementation of a modern, cloud-based Case Management System. The role involves acting as a liaison between business users and technical teams to define requirements, document data flows, and ensure business needs are met. Responsibilities. Gather, analyze, and document business and functional requirements. Collaborate with development teams to ...
