Required skills:

• Excellent knowledge of the ICOMS Billing application inclusive of product configurations, equipment provisioning and billing integration. A good understanding of all the major ICOMS modules like Telephony Rating, DB maintenance, Sales, Statement Presentation, Order Entry, Interfaces.
• Work closely with business owner/requestors or design architecture on understanding requirements and documenting requirements.
• Performs analysis on billing systems, billing data, and processes to determine the best billing design and solution.
• Analyze recurring issues and assist in developing process and system improvements.
• Maintain current and complete procedures/guidelines for billing processes.
• Performs analysis on billing systems, billing data, and processes to determine the best billing design and solution.
• Good knowledge on Billing system code configurations, Billing system experience related to campaigns, rates, packages, taxes.
• Good knowledge on database reporting tools, queries, SQL, macros, REST API
• Good knowledge on Splunk and New Relic reporting tool.
• Critical thinker with data-analyses skills
• Good Client handling Skills
• Must be detail oriented, a self starter and results driven. Able to multi task and be flexible to handle multiple deadlines. Strong interpersonal, organizational, and time-management silla

Preferred Skills:

• Good to have an understanding of A5400

Job Type: Contract

Pay: $70.00 - $80.00 per hour

Experience level:

• 11 years

Schedule:

• 8 hour shift

Experience:

• ICOMS Billing application: 5 years (Required)
• billing systems: 7 years (Required)
• A5400: 1 year (Preferred)

Work Location: In person