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The Server position is responsible for enhancing the guest experience by recommending and serving food and beverages according to Smith & Wollensky’s high-quality standards. The Server is one of the primary contacts that a guest has, interacts directly with guests to take orders, provide menu recommendations, and deliver food and beverages promptly and accurately. The Server must always maintain a friendly and attentive demeanor.
DUTIES & RESPONSIBILITIES:
Greet guests warmly, take their food and beverage orders.
Explain menu items, ingredients, and preparation methods to guests. Ask about allergies.
Enter food and beverage orders into POS system accurately.
Provide attentive and personalized service, anticipating guests’ needs.
Check on guests during their meals to ensure satisfaction and address requests/concerns.
Refill drinks, clear plates, and reset tables.
Assist with tidying tables, clearing leftovers, setting up stations, and maintaining a pleasant dining area.
Handle guest complaints or concerns professionally and bring issues to management when necessary.
Present bills to guests and process payment transactions accurately and quickly.
Participate in pre-shift meetings and training sessions as required.
Collaborate with fellow servers, hosts, and kitchen staff to ensure smooth service.
MINIMUM EDUCATION & TRAINING:
Smith & Wollensky offers its servers incredible benefits, such as paid time off, 401K, a flexible schedule, complimentary family meals at each shift, employee dining discounts (50% off when dining with friends or family) & opportunities for advancement.
Other
$21k-27k (estimate)
12/29/2023
06/23/2024
swrg.com
Washington, DC
100 - 200