1 Desktop Engineer III Job in Schaumburg, IL
Swoon Technology Resources LLC is Hiring a Desktop Engineer III Near Schaumburg, IL
Expected Start Date: Apr 15, 2024
Swoon is hiring a Desktop Engineer for a top client in Illinois!
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- 6 month Contract to Hire
- W2 Only // not C2C eligible// no sponsorship offered at this time
- Hybrid in Schaumburg, IL
- Benefits available: Medical/Dental/Vision
- Looking to hire ASAP
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- Focus on delivery of a consistent product and computing experience to the Zurich North America workforce.
- The Engineer will focus on designing, building, and implementing endpoint configurations and user applications across both virtual and physical desktop environments.
- In addition, you will work closely with other End User technicians and engineers in providing Level 3 (tier three) technical support and will serve as an escalation point for core end user endpoint, but will also be tasked at providing guidance, direction, and documentation to the Level 2 (tier two) team.
- The individual in this position will also be responsible ensuring that all desktops OS and applications are current, reliable, and accessible in accordance with service level agreements.
- Additionally, you should be able to identify and evaluate desktop OS and application solutions that enhance the security of the end user desktop.
- Have strong technical skills in Citrix, VDI, and Azure Virtual Desktop, W365 and Intune Endpoint Manager.
- Be responsible for identifying, submitting, testing, and implementing security policies (DevSecOps).
- Offer excellent 3rd tier support to 2nd tier technicians during issue escalation.
- Debrief business units on business practices such as new applications in newer technologies.
- Be a self-starter in identifying and streamlining business processes.
- Provide SW testing, customization, and deployment of packages as some OS patching will also be required.
- Perform software upgrades, new installs, uninstalls, and configuration changes.
- Ensure compliance with local and global guidelines.
- Work closely with End User Computing Platform team to support implementing policies, procedures, and systems.
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- Our client is a provider of commercial property/casualty and special coverage insurance in North America, serving small business, mid-size markets and large corporate customers.
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- Ability to understand and navigate complex Policies within Intune and Active Directory
- Engineering experience with Windows 10 and 11
- Experience with Office 365 (O365)
- Ability to understand and navigate through complex packages
- Able to develop and drive initiatives with minimal oversight or guidance
- Experience in tools like ServiceNow
- Experience in hardware troubleshooting
- Strong analytical skills
- Excellent Customer service skills
- Strong verbal and written communication skills
- Terraform experience is preferred.
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- APPLY NOW
- Any questions please send to alyssa.ferguson@swoonstaffing.com
Alyssa.Ferguson@swoonstaffing.com
Job Summary
Full Time
$55k-70k (estimate)
05/05/2024
05/20/2024
The following is the career advancement route for Desktop Engineer III positions, which can be used as a reference in future career path planning. As a Desktop Engineer III, it can be promoted into senior positions as a PC Support Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Engineer III. You can explore the career advancement for a Desktop Engineer III below and select your interested title to get hiring information.
