DevOps Engineer

The Switchfly team is looking for an experienced DevOps Engineer to join our Systems Team and collaborate with our developers, QA, and IT staff alike. Our solutions are built to provide a global loyalty and travel booking platform for some of the world’s most recognized travel and financial institutions. Performance and uptime are critical business objectives to oversee our code releases, combining an understanding of both engineering and coding. From creating and implementing systems and automation tooling to analyzing data to improve existing ones, the DevOps Engineering role strives to increase productivity in the workplace, understanding the software development lifecycle and having a clear understanding of various automation tools for developing highly observable pipelines (CI/CD pipelines).

Objectives of this Role

• Building and setting up new DevOps tooling and deployment solutions
• Understanding the needs of cross-functional stakeholders and accurately communicating those problem statements to others
• Working on ways to automate and improve development and release processes
• Reviewing, testing, and examining code written by others and analyzing results
• Ensuring that systems and solutions are safe and secure against cybersecurity threats
• Identifying technical problems and developing software updates and ‘fixes’
• Working with software developers and software engineers to ensure that development follows established processes and works as intended

Daily and Monthly Responsibilities

• Develop solutions and scripts to automate infrastructure and pipelines
• Design procedures for system troubleshooting and maintenance
• Deploy releases and fixes into non-production and production
• Provide Level 1 internal technical support, performing root cause analysis for non-production and production errors
• Build tooling to reduce occurrences of errors and improve internal customer experience
• Investigate and resolve technical issues

Core Skills and Qualifications

• Bachelor’s degree in Computer Science, Engineering, or relevant field
• 5 years software, operations, or systems management experience in Linux and Web applications
• 3 years working in a DevOps Engineering role with a clear understanding of industry best practices and tooling
• Proficient with Cloud APIs and Tooling (e.g., AWS, GCP, Oracle Cloud, etc.)
• Proficient with Git, Git Workflows, as well as CI/CD Pipelines
• Proficient with infrastructure automation /configuration management tooling (Everything as Code): Ansible, Terraform, Packer, Groovy, etc. 
• Solid working knowledge in one or more of the following languages: Javascript, Node.js, Python, Ruby, or Java
• Working knowledge of databases and SQL (e.g., Postgres, Couchbase, PGbouncer, etc.)
• Problem-solving mindset and attitude
• Collaborative team spirit

Additional Skills and Qualifications

• Experience with managing load balanced, high volume, highly available application environment and knowledge of configuration management for load balancers, SSL tunnels, CDN’s, DNS and firewalls
• Proficient with application stack management and debugging in Apache, Tomcat, Postgres, PG Bouncer, Hibernate and Couchbase environment
• Experience with build deployment tools, such as Ant, Maven, Gradle, and npm CLI
• Experience in using Splunk for event correlation during debug 
• Knowledge of Automated testing and tools (unit, integration, end-to-end, TestNG, Selenium/Grid)
• Knowledge of security principles and practices (PenTesting, compliance/accreditation experience, and encryption knowledge)

About Us

Switchfly is a leading travel ecommerce platform that powers dynamic packaging, loyalty and other online travel solutions for airlines, financial services companies, hotels, and other travel brands across the globe, helping them drive incremental revenues, maximize conversion rates and increase consumer engagement. Through the company’s data-driven approach and its global network of ancillary merchandise for activity, air, car, hotel, and insurance, Switchfly allows brands to optimize their inventory and revenue management and create relevant, personalized experiences for their customers. Switchfly partners with many of the globe’s best-recognized airlines (including American Airlines, LATAM and Avianca); loyalty programs (including IAG Avios and American Airlines Advantage); hospitality groups (including InterContinental Hotels Group, Marriott International and Starwood Hotels and Resorts); and financial service companies (including American Express and MasterCard). For more information, please visit www.switchfly.com.

At Switchfly, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. We are proud to be an equal-opportunity workplace. Unfortunately, at this time we cannot support any visa candidates.

Switchfly offers a competitive base pay, 401k with match, and a full suite of health benefits with an average of 87%* of premiums covered by Switchfly! We offer a flexible work environment and work-life balance with unlimited paid time off. Switchfly closes down the office from Christmas Eve to New Years to make sure employees spend time with family and friends or doing what they love most! For those local to Denver, we also reimburse parking, provide catered lunches on Tuesdays, and keep an office stocked with snacks and drinks. 

While we value each of our candidates that apply to this role, we will not be able to respond to every applicant. Please rest assured that we are reviewing your application and will notify you if we decide to move forward in the process with you. Thank you for your interest!

*Premium coverage will vary depending on chosen plan