Urgently Hiring!

Swissport is an Employer of Choice!

Swissport is the world’s leading independent provider of airport ground services and air cargo handling.

Swissport is an Employer of Choice! We offer:

• Paid Training

• 401(k) with Match

• Tuition Reimbursement

• Medical, dental, vision benefits

• Career growth

• Full responsibility for delivering effective cargo services solutions to our customers
• Lead, motivate and manage staff to deliver the Service Level Agreements (SLA) with customers
• Monitor and analyze the Profit and Loss (P&L) statements for any variances and take appropriate action
• Prepare operating budgets, resources plans (manpower, equipment and facilities) and reports to deliver the organization strategy and plans
• Review new airline and vendor contracts as needed and follow up with appropriate action
• Implement, maintain and closely supervise all safety and security measures related to people, equipment, facilities and aircraft involved in the operation.
• Review key performance indicators (KPI's) and take necessary actions to meet needs
• Meet with customers on a regular basis to get feedback and monitor satisfaction levels
• Take ownership for creating a progressive open and feedback culture by managing the performance and development of employees
• Build and maintain relationships with key stakeholders (internal & external)

• Profit margin
• Sales growth
• Quality targets as set by Swissport and/or as agreed with customers
• Man hours expended versus tonnage handled (budget items)
• Injuries versus hours worked
• Comply with company SOPs and policies

• Bachelors Degree or higher
• Minimum of 5 years experience within the industry
• Customer focus and quality awareness
• General Office operations skills
• Open Availability
• Reliability
• Improvement skills
• Excellent Communication skills
• Ability to work in inclement weather

Swissport as an equal opportunity employer bases its hiring decisions on the business need and the best qualified candidates available, and does not discriminate in its employment decisions on the basis of any protected category. Candidates who are offered employment may be subject to a criminal record and other background checks as permitted or required by company policy or applicable law.