Accelerate your Career!

At Swift, our greatest asset is OUR PEOPLE! We strive to be the best and give our best every day. We are passionate about learning and cultivating an environment of safety, honesty and mutual respect. We are a family where everyone has a voice and plays an essential role in our overall success and the success of our drivers. Your voice and perspective matter at Swift Transportation. We understand that you are the subject matter expert, and we trust you to ideate and execute those ideas based on the best interest of the company.
Be a part of something bigger. Be a part of the #1 full truckload carrier in the nation. Be a part of Swift Transportation.

Job Responsibilities: What you will do
Coordinate and implement systems to maximize the utilization of KNX's assets while working in an assigned customers environment.

• Communicate effectively and professionally with assigned customer personnel on all levels while developing positive and sold relationships to enhance growth.
• Must have knowledge of ISO customer service processes regardless of whether performing the functions on a daily basis or not.
• Assist in collecting and maintaining current customer information in the system.
• Work with all Swift internal departments to resolve customer or company issues when necessary.
• Serve as an on-site daily extension of Sales to expand business revenue by exploring all dedicated, rail, and logistics opportunities with Customers.
• Communicates daily with responsible Swift planning centers to ensure customer commitments are being met.
• Generates appropriate reports regarding service, OS&D, accessorial, etc���to assist in evaluating cost factors associated with business.
• Perform any other responsible related job duties as required by Customer.

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Qualifications: What you need to bring

• 1���3 years of customer service or customer relations experience preferred.
• High School Diploma or equivalent required.
• Ability to work under stress while remaining professional at all times, be proactive and work efficiently independently with no supervision and good communication skills.

Pay Range: $17.78 - $21.00 Hourly

What we offer:

• Competitive starting salary commensurate with experience and geographic location.
• Potential bonus pay based on company performance.
• Opportunities to volunteer and give back to local communities.
• Comprehensive Benefits Package which includes:
  • 401(K)
  • Medical, Dental, Vision, Disability, Supplemental and Life Insurance
  • Paid Time Off
  • Employee Stock Purchase Plan
  • Debt Free Colleges or Tuition Assistance Programs

The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.