Job Title: MooMobile Shift Lead

Reports To: General Manager

SUMMARY

We’re looking for a qualified individual to become part of our enthusiastic MooMobile team. This is you if…you’re passionate about providing customers with the best experience possible in a constantly changing environment. You are energized by positive, genuine interactions and committed to contributing to the collaborative spirit of a team. And you’re looking for an opportunity to learn, grow and explore your career potential.

RESPONSIBILITIES

• Drive a large truck in/around the city and suburbs of Denver safely
• Ability to manage time effectively with punctual arrival/departures from events
• Effectively organizes and leads their shift for effective and positive results
• Communicates well with manager & truck team regarding vehicle & events
• Greet customers and makes them feel welcome and comfortable
• Serve customers’ and handle cash and credit transactions
• Follow Sweet Cow’s operational policies and procedures, including those for cash handling and safety/security to ensure the safety of all team members and vehicle during each shift
• Demonstrate knowledge of the brand and menu items
• Serve menu items to customers in a courteous and timely manner
• Quickly and accurately prepare menu items for customers.
• Check quality and temperatures throughout the day to ensure Sweet Cow quality and safety standards are met or exceeded
• Follow sanitation and safety procedures in both truck and shop.
• Maintain cleanliness and organization in the truck and shop. Ensures proper set up and/or breakdown of the entire truck/shop.
• Effectively handle customer concerns and complaints
• Works as part of the team to prepare the truck for each shift
• Act with integrity, honesty and knowledge that promotes the culture of Sweet Cow
• Maintains regular and consistent attendance and punctuality
• Contributes to a positive team & work environment in/out of the shop/truck.

KNOWLEDGE/SKILLS/REQUIREMENT

• Valid drivers license, impeccable driving record and skills
• Ability to manage time effectively
• Ability to work independently or in team setting
• Excellent customer service skills required
• Ability to work in a fast paced environment
• Team oriented, adaptable, dependable, and strong work ethic
• Ability to communicate effectively with customers and team members
• Ability to work nights, weekends and holidays