POSITION SUMMARY: Responsible for the delivery and collection of patient trays, nourishments and snacks.# Responsible for distribution, collection and pre-correction of patient menus.# Acts as a liaison between the patient, Food and Nutrition Services Department, and Nursing Services to ensure timely resolution of food service issues ensuring patient satisfaction.# Participates in continuous quality improvement activities and educational experiences in support of departmental philosophy and objectives, as well as Health System initiatives EDUCATION/TRAINING: # LICENSURE/CERTIFICATION: Serve Safe Food Handler certification required to be completed within 30 days of hire. EXPERIENCE/SKILLS/ABILITIES: Must possess exceptional customer service skills and demonstrate an ability to effectively interact and communicate with all levels of staff and with patients, visitors and members of the community.# Ability to respond to and resolve customer complaints.# Successful completion of annual job specific competencies and skill verification tools required. # Our Commitment to Diversity, Equity, and Inclusion UW Health is committed to being a diverse, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day.#Applications from Black, Indigenous and People of Color (BIPOC) individuals, LGBTQ and non-binary identities, women, persons with disabilities, military service members and veterans are strongly encouraged.# EOE, including disability/veterans.#