Southwest Cancer Care is recruiting a Front Desk Associate.

Are you Passionate about making a difference in the lives of cancer patients? Join our dedicated team as a Front Desk Associate. We are seeking a compassionate and professional individual who can provide exceptional customer service and support to our patients and their families.

• Job Summary:
• The Front Desk Associate will greet and check in patients and move patients through their scheduled appointments at our practice. Provides clerical/administrative support to billing, medical, and infusion staff as needed.
• Medical Front Desk Receptionist Responsibilities:
• Provides direct customer service and front desk assistance to include registering, scheduling, and verifying insurance as needed.
• Medical Front Desk Receptionist will check in patient prior to scheduled appointment and check out patient’s by scheduling follow up care per providers recommendations.
• Duties/Responsibilities:
• Patient check-in and check-out.
• Scheduling clinical and laboratory appointments.
• Administration duties to include but not limited to filing, scanning, and faxing.
• Accurately update patient demographics and medical chart.
• Process and follow up on referrals and authorizations as needed.
• Assist providers and medical team in all aspects of needed support for the patients.
• Required Skills/Abilities:
• Effective communication both verbal and written.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Excel, Microsoft Word, and other computer software programs related to healthcare/medical.
• Preferred Skills/Education:
• 1 year of electronic medical records (EMR) systems
• Fluent in English and Spanish (read, write, and speak)
• Had previous experience in medical clinic or similiar enviroment
• Previous experience with medical insurance and referrals
• Education and Experience:
• High school diploma or equivalent.
• 1-year experience in front desk/medical reception

A successful candidate would be motivated and people-oriented person to join our growing team. This would be a great opportunity for someone with office experience in helping patients get checked-in and checked-out from clinic. Join a work family that supports each other. Team members are grateful for the impact they make on the lives of patients every day. Patients express their gratitude frequently for the kindness they experience from all members of the team.

The ideal candidate would possess the following qualities:

1. People-oriented

2. Motivated to learn new skills

3. Able to multi-task

4. Proficient with technology

5. Quick learner

6. Compassionately able to attend to the needs of patients and their families

7. Cope well in stressful situations

8. Ability to adapt to new circumstances

Join our Mission to provide exceptional care and support to our community affected by cancer.

Job Type: Full-time

Pay: $14.00 - $15.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• No weekends

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)
• Computer Skills: 1 year (Preferred)

Work Location: In person