Job Overview:

We are seeking a dedicated and compassionate Veterinary Receptionist to join our team. As a Veterinary Receptionist, you will play a crucial role in providing exceptional customer service and support to our clients and their pets. This position requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.

Duties:

- Greet clients and their pets with a warm and friendly demeanor

- Schedule appointments and maintain the appointment book

- Answer phone calls on multiple phone lines, and respond to inquiries

- Check-in and check-out clients, ensuring accurate record-keeping and discharge instructions

- Collect payments for services rendered

- Assist with filing and maintaining patient records

- Provide general administrative support to the veterinary team

- Cleaning/organizing and kennel duties as needed

Requirements:

- Previous experience working in a veterinary clinic or animal-related field is preferred

- Knowledge of veterinary terminology and procedures is a plus

- Strong communication skills, both verbal and written

- Excellent customer service skills with the ability to handle difficult situations professionally

- Ability to multitask and prioritize tasks effectively

- Proficient computer skills, including experience with veterinary software systems

Skills:

The ideal candidate should possess the following skills:

- Animal husbandry

- Aseptic technique

- Kennel management

- Dog handling

- Laboratory procedures

- Veterinary terminology

- Animal handling and restraint techniques

- Animal care knowledge, including nutrition and basic health care

- Understanding of veterinary critical care protocols

- Equine knowledge is a plus

We offer competitive pay based on experience.

If you are passionate about providing exceptional care for animals and their owners, we would love to hear from you. Please submit your resume for consideration.

Job Type: Part-time

Pay: From $18.00 per hour

Expected hours: 30 – 38 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule

Schedule:

• Day shift
• Evening shift
• Every weekend
• Rotating weekends

Work setting:

• Hospital
• In-person

Application Question(s):

• Do you have any restrictions on day or times you are unable to work?

Experience:

• Veterinary experience: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Ability to Commute:

• Swansea, MA 02777 (Required)

Work Location: In person