You haven't searched anything yet.
Suvida Healthcare is a neighborhood-centric, multidisciplinary primary care program built to address the physical, behavioral, social, and cultural needs of the underserved Medicare-eligible Hispanic population. Multigenerational in design, Suvida’s differentiated approach will enable us to deliver on the quadruple aim, improving health outcomes as well as consumer and employee experience while lowering total cost of care. Suvida will thoughtfully cultivate an empathetic and service-centric environment, positioning us not only as a best-in class health care provider, but also as the provider of choice for our patients, their families, and the community at large.
Our Purpose
We are an empowered primary care team creating health equity through an exceptional clinical and consumer experience that improves the quality of life for the people, families, and the neighborhoods we serve.
Our Vision
To improve the quality of life for underserved people and those that care for them in neighborhoods across America.
Job Summary
The Insurance Verification Specialist/ Greeter will be an integral part of the Suvida Healthcare team. The GVS will be the first impression of the center to all patients, family members, and visitors. The GVS will provide exceptional customer service and ensure all who visit Suvida Healthcare centers are welcomed and properly attended to. The GVS will work with the center team by answering questions, managing incoming and outgoing calls, ensuring all benefits are verified, and assisting with other clinical clerical tasks.
Essential responsibilities consist of but are not all inclusive:
Ensures the highest level of customer service possible
Displays respect and concern for all patients
Attends all clinic huddles and clinic monthly meetings
Greets and Welcomes patients to the clinic
Assists patients to the seating area
Assists patients in wheelchair to the seating area
Assists patients with scheduling transportation to and from the clinic
Ensures all insurance benefits are verified and active
Collects any co-pays necessary for patient’s visit
Manages phone lines by answering, taking messages, and conducting outbound calls as instructed
Manages patient referrals by processing them and obtaining authorizations
Assists in scheduling appointments for patient’s referrals
Updates patient information and making changes to EMR platform
Other Duties as assigned
Education Requirements
High School Diploma or GED Equivalent
Bachelor’s in Healthcare Administration, Business, or Hospitality preferred
Experience Requirements
1 years progressive work experience in the healthcare industry
2 years of customer service
Bi-lingual-Spanish preferred
Experience managing referrals and authorizations preferred
Experience in Value-based care operations preferred
Experience documenting electronic medical records
Comfortable working independently
Physical Demands
While performing the duties of this job, the employee is required to sit for prolonged periods of time, stand, walk, talk, hear, and reach with hands and arms. Hand eye coordination is necessary to operate computers and other office equipment; must be able to operate a motor vehicle. When representing Suvida Healthcare at external events, the Greeter/Verification Specialist is also required to stand for prolonged periods of time, kneel, crouch, bend and lift, and able to move up to 30 pounds. The work environment characteristics described here are representative of those employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
I acknowledge that the above job description accurately reflects my job duties, but Suvida Healthcare may require that I perform duties not included in this job description required for effective teamwork.
Other
$35k-42k (estimate)
01/22/2024
04/17/2024
The job skills required for Patient Service Representative (bilingual) include Customer Service, Scheduling, Health Care, Appointment Scheduling, Coordination, Primary Care, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Service Representative (bilingual). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Service Representative (bilingual). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Service Representative (bilingual) positions, which can be used as a reference in future career path planning. As a Patient Service Representative (bilingual), it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Service Representative (bilingual). You can explore the career advancement for a Patient Service Representative (bilingual) below and select your interested title to get hiring information.
If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Service Representative job description and responsibilities
Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.
01/31/2022: Chico, CA
May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.
01/20/2022: Akron, OH
Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.
02/08/2022: Florence, SC
Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.
02/17/2022: Terre Haute, IN
A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.
02/17/2022: Saginaw, MI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Service Representative jobs
Open the Patient Service Representative Cover Letter Template.
01/18/2022: Amarillo, TX
Patient confidentiality must remain a primary concern.
01/31/2022: Sioux City, IA
Know how to feel, express and receive gratitude.
02/15/2022: Akron, OH
Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
01/02/2022: Norfolk, VA
Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.
01/09/2022: Lafayette, LA
Step 3: View the best colleges and universities for Patient Service Representative.