Requirements

Responsibility Matrix

• Deployments MTF/Prod
• Maintenance items (including stop/start, Disaster Recovery-related

activities, etc.)

• Monitoring
• Support TRTs
• Incident creation
• CR for changes in MTF/Prod

Tools

• Log Monitoring Tool - Splunk
• Application Monitoring tool - Dynatrace
• Ticketing incident/problem management tool - Remedy
• Linux
• SQL
• Dev-ops Basics - CI-CD Basics, Overview of git, Bit bucket, SonarQube,

Fortify, CI(Jenkins), ARA, Saltstack, Chef, Artifactory , MC DevOps Tool

chain

Skills

• Linux & Shell Scripting
• ITIL / ITSM
• PL/SQL
• Application Troubleshooting
• Monitoring Tool - Splunk (preferred), Dynatrace (preferred) or any

other monitoring tool

• Jenkins- CI/CD - good to have
• Groovy - good to have
• Any Cloud - AWS / Azure / PCF - good to have
• Git basic/bit bucket - good to have
• Even Framework architecture - good to have
• Ansible/Chef - good to have