**Sr. Sales Support Specialist**

**Location:** San Jose, California, United States ****Job Summary:****

Supermicro's sales team is looking for a dynamic Sr. Sales Support Specialist person to assist our Sr. Sales team in managing customer orders. Be a part of a fast paced, energetic work environment working with potential customers and facilitate the end to end sales process administration. The Sr. Sales Support Specialist position will also be a liaison across different functions, provide product information to clients, and other duties.

****Essential Duties and Responsibilities:****

The Essential Duties include but not limited to following areas:

The person will be responsible for sales account maintenance, provide technical and administrative product information, performs daily clerical and office maintenance tasks, such as typing correspondence, coordinating, data entry, quotations and process documents

Monitor inventory, follow up ETA with purchasers

Act as a liaison between sales, purchasing, production, procurement, and logistics departments

Provide assistance for intra-company project coordination between sales and non-sales departments

Enter, monitor, and communicate directly with clients regarding status of their orders, facilitating credit issues and negotiating returns

Develop superior customer service relationships with prospects

Produce daily reports for clients

Be back-up for the supervisor and team members

Additional duties per supervisors request

****Qualifications:****

BA/BS degree preferred

5 years of relevant industry experience preferred

Experience in data entry, scheduling production and tracking orders

A self-starter who can effectively work within a strong team culture

Must have strong and effective professional communication skills written, speaking, and presentation

Experience in customer service and dealing with clients directly, problem solving skills a must

Work well in a high pressure environment with tight deadlines