Job Overview:
We are seeking a Customer Service Representative to join our team. The ideal candidate should have excellent communication skills, phone etiquette, and be proficient in English. proficiency in is a plus. This position involves providing exceptional customer service through inbound and outbound calls.

Duties:
- Communicate with customers via phone, email, and chat to provide information about products or services
- Assist customers with inquiries, orders, and issue resolution
- Utilize data entry skills to update customer information in the system
- Upsell products or services to increase sales revenue
- Conduct outbound calling campaigns to engage with potential customers

Requirements:
- Proficient in English; bilingual proficiency in Spanish is a plus
- Prior experience in customer service or sales is preferred
- Strong communication skills and phone etiquette
- Ability to perform data entry accurately and efficiently
- Comfortable with outbound calling and upselling techniques

Join our team as a Customer Service Representative and be part of a dynamic work environment where you can utilize your customer service and sales skills to make a positive impact.

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Commute:

• Dayton, OH (Required)

Work Location: In person