Overview

We are currently looking for a EMS Revenue Specialist for our Billing Department. Below lists the duties, responsibilities and the qualifications needed for this position. We will train the right individual!

Responsibilities

• Places and receives calls regarding billing insurance questions and other patient serviceactivities. Process accounts according to action required to resolve account balances.
• Resolving insurance carrier denials, appealing claims, contacting carriers on open accounts andresponding to insurance carrier correspondence and/or inquiries.
• Research patient accounts to verify all insurance coverages. Audit patient accounts to verifyproper billing process was followed.
• Compute adjustments based on EOB's remittance and insurance contracts.
• Ensure accuracy in data entry and consistent attention to detail.
• Excellent communication and deescalating skills.
• Collect outstanding balances while following company policy and procedures.
• Reduce friction and employ one-step resolution practices for clients and patients through openlines of communication.
• Demonstrates knowledge & compliance of insurance, local, state, and federal billing.
• Ability to complete tasks efficiently both individually and in group environment.
• Identify, address, and resolve account discrepancies.
• Practice most current billing policies and procedures.
• Screen and professionally address emails, faxes, and other correspondence.
• Comfortable communicating with any caller including customers, agencies, facilities, andhospitals.

Other Responsibilities

• Handle assigned correspondence.
• Fulfill any other duties as assigned by managerial staff.

Qualifications

• College preferred but not required
• Minimum two years experience in customer care, account management or similar role
• Healthcare knowledge is preferred
• Must be a quick learner and motivated individual
• Excellent verbal communications skills
• Fluency in second language is a plus, Spanish preferred
• Ability to “Multi-task” and manage spurs of high call volume / stress
• Experience working active office environment
• Basic knowledge of Medicare, Medicaid, and commercial insurances
• Positive, can-do attitude!
• Ability to receive and implement feedback
• Computer literacy; typing of at least 45 WPM is highly desired
• Good judgement: demonstrating ability to escalate account when necessary

Paramedic Billing Services, is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.