We are looking for Franchise Coordinator to join our dynamic team!

At Youth Athletes United, we want to make every child’s first sports experience a positive one. We are a group of committed individuals with a team-first approach that believes in the power of sports and athletics to enrich the lives of children. With a mission to empower kids through sport, our brands teach them how to have fun while learning the fundamentals of each game. Our goal is to build the nation’s largest youth sports platform and positively impact the lives of over one million kids each year.

The Youth Athletes United Franchise Coordinator exists to facilitate onboarding, day-to-day management, and compliance for new and existing franchisees across all of our franchised brands. This role will be critical to franchisees starting their new business expeditiously and ensuring existing franchisees can get the internal and external support they need to succeed. 

Location: Culver City, Los Angeles 

Position Type: Full-Time

Schedule: Hybrid

• You will be required to work at our office in Culver City 2 days a week
• Hours: 8:00 am - 5:00 pm - Hours will vary depending on franchisee training and meetings 
• Travel: Travel will be required for training, conferences, and franchise development 

Reporting to: Franchise Director 

Day to Day:

You will be the main point of contact for new franchisees during their onboarding process; providing guidance, support, and basic training on procedures! Responsibilities include (not limited to):

• On-boarding 
• Collaborate with internal teams, such as operations, marketing, tech, and legal for all onboarding procedures.
• Maintain onboarding timelines and procedures.
• Monitor and communicate onboarding progress to new franchisees and the leadership team.
• Assist in answering FAQ's and connect with the HR team for more advanced direction.
• On-Site Training Coordination
• Coordinate and manage the logistics of new franchisee training, including:
• Order and ship all training materials.
• Prepare and package training materials.
• Secure training venue.
• Systems Accountability
• Coordinate initial registration system training and post-training basic system questions.
• Set up franchise accounts on multiple platforms including; Slack, Inspire360, our email marketing system and provide basic training.
• Finance
• Review monthly reports to track submissions and accuracy.
• Confirm accurate monthly billing schedules according to franchise agreements.
• Assist with basic reporting questions.
• Equipment 
• Set up franchisee accounts in our Proshop and conduct Proshop training.
• Confirm purchases for required items in accordance with the franchise agreement.
• Recommend and ensure proper equipment, apparel, and marketing assets are ordered for operations.
• Legal/Insurance
• Ensure that all necessary documentation, contracts, and agreements are completed accurately and promptly.
• Advise and confirm liability and workman's compensation policies are secured.
• Collect data for the Franchise Disclosure Document and support in registration.