Seeking Super People!

Super Radiator Coils is seeking a full-time Inside Sales Support Team Member to support our Richmond, Virginia operations team. A Super candidate is excited to be involved in a variety of important processes in our inside sales department as highlighted below. We live our values every day and hire people who want to be Super with us!

Benefits of joining the team:

• Full Benefits Package: including medical, dental, disability, life, 401k, vacation time, 11 paid holidays, and more.
• Super Culture: Look forward to having fun and being appreciated at work. Join a company recently recognized as a Top Workplace for the 6th year in a row. Enjoy a collaborative and positive culture, where you work as a team to achieve your goals faster, easier, and with better quality.
• Achievable advancement: With Super Radiator Coils, you can explore different career paths and identify paths to long term success in the industry.
• Stable, long-term growth: Our company has great customer loyalty, solid industry diversification, and a culture of teamwork.
• Fun events: Take part ina variety of events such as a summer picnic, a Christmas party, and more!
• Employee appreciation: As a valued member of the team, you’ll also benefit from extra perks such as sponsored lunches, raffles, and giveaways. Holiday bonuses are awarded annually and are handed to each employee by the owners themselves. You will feel respected and rewarded as a member of the team.

• Manage the relationship with one of our largest accounts - including customer service, order management, planning, scheduling, and order tracking. Represent SRC in a customer support capacity as the main point of contact.
• Place purchase orders and process paperwork for outside services.
• Support the sales engineering team and the customer with timely information related to shipment and order status.
• Coordinate weekly delivery schedule with several external contacts across multiple locations.
• Engage in continuous improvement activities to provide greater efficiencies in current processes.
• Act as backup for Engineering Change Notice process. Provide coverage for other team members as necessary.

Who you are:

• Obsessively committed to system and data accuracy.
• Proficient/experienced with Enterprise Resource Planning (ERP) software.
• Proficient in Excel and have a talent for understanding internal software programs.
• Organized and detail oriented, especially when juggling multiple priorities.

• Comfortable designing and working in a structured environment to ensure reports are run and reviewed for accuracy and timeliness.
• Comfortable communicating and building relationships with a variety of stakeholders, including internal and external customers.

• Self-motivated and able to analyze and prioritize workload with little oversight.
• Able to manage the exceptions – not shaken by unique and unforeseeable challenges.
• Can understand the whole process at a high level and how each part of the process impacts upstream and downstream activities.
• College degree or two years of inside sales or customer service experience required. Experience with ERP systems a plus, but not required.

At Super Radiator Coils, we’re super passionate about what we do. We hire super people. Our company is a mid-sized organization where hierarchies are limited, gap-filling is routine, and responsibilities come to those who take initiative. We provide a safe and energetic working environment, as well as opportunities to grow and advance within the company.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, gender identity, disability, veteran status or any other characteristic protected by federal, state or local law.

Super Radiator Coils is an Equal Employment Opportunity / Affirmative Action Employer: women, minorities, those with disabilities, and veterans are encouraged to apply.

• Know Your Rights: Workplace Discrimination is Illegal
• Pay Transparency Nondiscrimination Posting (PDF)
• EO 13496 Posting - Notification of Employee Rights under the NLRA (PDF)
• FMLA
• EPPA

If you are a job seeker with a disability and require accessibility assistance or reasonable accommodation to apply for an open position, please contact the Human Resources Department:

Super Radiator Coils
451 Southlake Boulevard
Richmond, VA 23236

Email: kate.santuk@superradiatorcoils.com