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```Overview:```
We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. If you have a passion for hospitality and enjoy interacting with people from diverse backgrounds, we would love to hear from you.
```Responsibilities:```
- Greet guests with a warm and welcoming demeanor
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel amenities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and professionally
- Assist with reservations and room assignments
- Maintain accurate guest records and ensure confidentiality of personal information
- Process payments and maintain cash handling procedures
- Collaborate with other hotel departments to ensure guest satisfaction
- Maintain a clean and organized front desk area
```Qualifications:```
- Previous experience in guest services or front desk role preferred
- Excellent communication skills, both verbal and written
- Multilingual abilities are a plus (e.g., bilingual in English/Spanish)
- Strong organizational skills with attention to detail
- Knowledge of phone systems and basic computer proficiency
- Ability to handle difficult situations with patience and professionalism
- Flexibility to work various shifts, including evenings, weekends, and holidays
- A degree or certification in hospitality management is desirable but not required
If you are passionate about providing exceptional customer service in a hospitality setting, we invite you to apply for the Front Desk Agent position. Join our team and contribute to creating memorable experiences for our guests.
Job Type: Part-time
Pay: $16.00 - $17.00 per hour
Expected hours: 24 per week
Benefits:
Schedule:
Ability to Relocate:
Work Location: In person
Part Time
Accommodations
$30k-40k (estimate)
02/06/2023
04/23/2024
super8brainerd.com
BAXTER, MN
<25
1982
RON KRALL
<$5M
Accommodations
The job skills required for Front Desk Agent include Customer Service, Front Office, Housekeeping, Cash Handling, Futures, Planning, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
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Some front desk agents served a hotel associate apprenticeship.
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The front desk agent can check different guest queries, they can check different problems and various complaints.
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The front desk agent can also post charges towards a guest account.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
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Desk Clerks typically study at similar levels compared with Front Desk Agents.
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Make checklists and to-do lists.
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Seek Out Hospitality Skills Training Opportunities.
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Finally, Add A Summary Or Objective Statement.
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Step 3: View the best colleges and universities for Front Desk Agent.