39 Front Desk Agent Jobs in Sacramento, CA
Super 8 By Wyndham Sacramento Airport is Hiring a Front Desk Agent Near Sacramento, CA
Job Summary:
We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.
Responsibilities:
- Greet guests and provide them with a warm welcome
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to inquiries in a professional manner
- Assist guests with any requests or issues they may have during their stay
- Provide information about hotel amenities, services, and local attractions
- Handle guest complaints or concerns with patience and empathy
- Maintain a clean and organized front desk area
- Collaborate with other hotel departments to ensure guest satisfaction
- Perform night audit duties as required
Requirements:
- Previous experience in hotel management or customer service is preferred
- Knowledge of hospitality management practices and procedures
- Familiarity with hotel phone systems and reservation software is a plus
- Strong communication skills, both verbal and written
- Excellent guest relations skills with the ability to provide outstanding customer service
- Bilingual skills (if applicable) are highly desirable
- Professional phone etiquette and the ability to handle multiple calls simultaneously
We offer competitive pay, flexible scheduling, and opportunities for career growth within our organization. If you are a motivated individual who enjoys working in a dynamic team environment, we encourage you to apply for the position of Front Desk Agent.
Job Types: Full-time, Part-time
Pay: $16.00 - $18.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- Evening shift
- Morning shift
Work setting:
- In-person
Ability to Relocate:
- Sacramento, CA 95833: Relocate before starting work (Required)
Work Location: In person
Job Summary
Part Time | Full Time
$30k-40k (estimate)
03/24/2024
07/20/2024
The job skills required for Front Desk Agent include Customer Service, Scheduling, Communication Skills, Guest Relations, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
02/10/2022: Fayetteville, AR
Some front desk agents served a hotel associate apprenticeship.
01/05/2022: Albany, GA
The front desk agent can check different guest queries, they can check different problems and various complaints.
12/01/2021: Richmond, VA
The front desk agent can also post charges towards a guest account.
01/11/2022: Cleveland, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
02/05/2022: Portland, ME
Make checklists and to-do lists.
11/30/2021: Saint Paul, MN
Seek Out Hospitality Skills Training Opportunities.
01/27/2022: Pensacola, FL
Finally, Add A Summary Or Objective Statement.
01/17/2022: Fort Worth, TX
Step 3: View the best colleges and universities for Front Desk Agent.
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