Company Overview:

At SunSystem Technology,we leverage our vast knowledge of solar operations &maintenance with cutting edge technology to create anunrivaled solar experience. 

Our comprehensive servicessupport commercial and residential solar projects from designto installation and ongoing maintenance. As an industry innovator, wevalue transparency, precision, and quality while providing creative solarsolutions to maximize energy production and system performance. 

SunSystem Technology isthe largest residential solar service provider in the nation. Weare headquartered in Rancho Cordova, CA with satellite officesthroughout California and technician hubs across the country making us uniquelypoised to provide our services wherever they are needed.

Job Description:

The Operations andMaintenance Technician is responsible for performing preventative and reactivemaintenance, system commissioning, troubleshooting and generally maintainingour customers’ solar assets. The O&M position is responsible for managingtime and resources so that customers are serviced promptly and effectively.Responsibilities include electrical troubleshooting, module cleaning, adherenceto safety procedures, process improvement and innovation, electronic monitoringset-up. A strong foundation in electrical installation, solar electricalsystems, and customer service is required. The ideal candidate will also leadefforts for safe working practices.

This position requirestravel and overnight stay, based on the location of projects within the region.

Emergencies- There willbe occasions that demand very quick reactions such as 24 hour responses tosystem failures. It is expected that, on occasion, the O&M Technician willbe called into work, on a weekend or previously scheduled time off, at night oron a holiday, to perform troubleshooting and repairs. 

Responsibilities:

• Troubleshoot, maintain, service, and repair residential solar systems and associated equipment to ensure 100% customer satisfaction.
• Interact with customers and coworkers at a professional level, able to work both independently and as part of a multi-tasking team.
• Perform remote on site customer services, including installing, commissioning, troubleshooting and repairing of residential solar systems and related equipment.
• Calibrate and coordinate equipment according to precise specifications.
• Provide complete and thorough documentation and reports upon completion of each assigned job.
• Perform field service projects while maintaining safety standards at all times.
• Carry out on site root cause analysis on system failures.
• Act as technical liaison between SunSystem Technology Residential Field Services and client.

Educational, professionaland/or other requirements:

• 2 years of experience in solar field operations (installations/service).
• Ability to troubleshoot and solve problems independently.
• Flexibility to shifting priorities and changing environments.
• Motivated, responsible, accountable, and punctual are must have traits.
• Knowledge and ability to use basic hand and electrical tools.
• AC/DC Power Conversion and Control experience.
• Knowledge of Electrical Theory and Codes.
• Ability to work at heights and rooftops.
• Ability to lift and move objects up to 70lbs.
• Ability to travel up to 70%, some nights and weekends may be required.
• Clean driving record.
• Demonstrated ability to troubleshoot electrical systems.
• Ability to learn to configure and repair communication hardware and software.
• Good communication skills, use of standard work related PC programs.
• Computer skills, using office programs to generate timely reports.
• Ability to innovate and improve operations and solve complex problems.
• Thrive in a team environment.
• High integrity and energy a must!

Desired Qualifications:

• NABCEP Certification.
• Prior Residential Solar O&M (service) experience.
• Experience maintaining and servicing solar monitoring systems (i.e. SunPower Monitoring, Locus, Itron, Elster, Enphase, and other various remote monitoring solutions).
• Experience maintaining and servicing solar inverters/micro-inverters (i.e. SMA, PowerOne, Fronius, Aurora, LG, Enphase).

Benefits for Full-TimePositions:

• Competitive hourly wages with benefits
• Career path opportunities for top performers

Other Duties

Please note this jobdescription is not designed to cover or contain a comprehensive listing ofactivities, duties or responsibilities that are required of the employee forthis job. Duties, responsibilities and activities may change at any time withor without notice.