Floor & Front End Supervisors
Collier County

Apply today at: http://www.sunshineace.com/careers

Our family-owned business has been providing career opportunities and adding economic value to our local economy since 1958. Our customers have come to depend on the helpful advice our friendly associates provide. We offer competitive pay, great benefits, and a flexible, family-oriented environment to work in. Whether you are looking for part-time opportunities or a new career, Sunshine® Ace Hardware is a great place to work.

Front End Supervisor

• Assist the management team by ensuring amazing customer service at the register, helping with daily operations and to coach and develop Front End Associates.
• Accountable for a front end team that delivers a fast and friendly customer experience with accurate transactions and a balanced shift
• Assist the managers by training and coaching the Front End Associates on all policies and procedures to ensure compliance.
• Provides backup and support to the Assistant Store Manager and Store Manager during their absences.
• Manages all front-end activities which includes monitoring cash accountability, reconciling the shift, assists with schedule writing, completes supply ordering, performs cashier checks and flows up on performance logs
• Partners with management in interviewing, selecting, and onboarding employees
• Creates and edits the work schedule of cashiers as well as the scheduling of employees, storewide.
• Appraises productivity; handling employee grievances or complaints, assists management in disciplining employees
• Serves as a key carrier to open and close the store
• Serves customers in assigned departments, or storewide, and provides needed advice or information

Floor Supervisor

• Shares the responsibility for the overall performance of the store and assists the store management team with generating sales operation
• Have a general understanding of every department, driving a customer service culture, developing staff, maintaining store appearance, controlling expenses and cash handling procedures
• Acts as lead sales associate in training and reviewing the work of employees within the assigned department
• Effectively oversee the sales floor to ensure customer / associate awareness at all times
• Maintain effective and efficient operations in the manager and/or assistant manager’s absence to include associate and employee safety practices, injury and illness reporting, etc.
• Motivate and develop associates to meet goals / objectives
• Serve customers in assigned departments, or storewide, and provide needed advice or information.
• Assist customers with complaints
• Remain current on all company policies and ensure that all policies, standards and procedures are maintained and followed in a consistent manner.

Eligible Employees Also Receive

• Quarterly Bonuses
• Paid Time Off
• Medical, Dental & Vision Insurance
• Disability, Critical Illness, Accident Insurance
• 401(k) Plan
• Company 401(k) Matching Contributions
• Employee Assistance Program (EAP)

Sunshine® Ace Hardware is an alcohol and drug free workplace.

Sunshine® Ace Hardware provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Sunshine® Ace Hardware participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Overtime
• Weekend availability

Supplemental Pay:

• Bonus pay

Work Location: One location