1 Field Support IT Administrator Job in Brea, CA
SUNSET technologies is Hiring a Field Support IT Administrator Near Brea, CA
Job Description
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
We are looking for dedicated professionals who share our passion for helping dental practices thrive. If you are looking for a challenging and rewarding career in the dental industry, we encourage you to apply for our open positions. Join us in our mission to help our clients feel Rest Assured!
Responsibilities
- Travel to client offices to execute hardware and software project installations
- Assist with the administration of a network/server environment
- Assist with hardware replacement, software updates, and office expansions
- Monitor network performance
- Act as Help Desk resource when not assigned project work
- Perform testing to provide a diagnosis of issues
- Perform routine updates and maintenance tasks
- Build excellent rapport with the client
- Problem-solve complex situations using a wide variety of internal and external resources
- Complete detailed project walkthroughs and provide recommendations to Sales team to prepare for a given project
- Communicate directly with client and project managers to effectively plan and execute project phases
- Manage time entries and notes in tickets
- Maintain a detailed knowledge of internal standards and best practices for installing new equipment
- Minimum 1-year of customer service experience
- Minimum 1-year of technical support experience
- Excellent verbal and written communication skills
- Ability to utilize PC and other tools to accomplish goals and activities
- Displays outstanding customer service skills and professionalism
- Displays excellent problem-solving skills
- Strong written and verbal communication skills
- Ability to multi-task and manage time efficiently
- Ability to work independently and on a team
- Methodical, organized and detail-oriented work habits
- Availability for on-call work rotation
- Continuously exhibit a Rest Assured mindset
- Minimum 1-year of network administration experience
- Successful completion of pre-employment assessments
- Successful completion of initial training
- Ability to safely lift and carry up to 50 lbs. with occasional bending, stooping, pushing, pulling, and reaching above shoulder level required.
- Professional and friendly demeanor
- Pays attention and adheres to company policies and procedures
- Reliable vehicle
- Valid drivers license
- Background check
- Benefits Vision, Medical, and Dental
- 401K with company match
- Paid time off
- Bonuses for stellar performance
- Working in the healthcare industry
- 8am to 5pm
Job Type: Full-time
Job Summary
Full Time
$45k-58k (estimate)
04/25/2024
05/12/2024
sunsetsecure.com
MINNEAPOLIS, MN
100 - 200
2009
PATRICK JACOBWITH
$10M - $50M
Wholesale
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About SUNSET technologies
We are a team of experts that specializes in creating an environment that allows you to focus on your business and clients, while we manage your IT, Compliance and Cyber Protection. Sunset Technologies ongoing focus is to help people to feel Rest Assured. This pursuit has no real finish line, and we are committed to engaging the next generation to continue our work. Rest Assured is a sustained aspiration for our company. In all times, allowing others to have the peace of mind that someone has their back is vital. This Rest Assured cause goes beyond a one-dimensional client focus. It is our des...ire that we help our clients, our organization, and our communities to share that feeling of being Rest Assured. Sunset Technologies is led by our CEO and CFO, whose core values and company culture are built on serving others.
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