Overview

Ready to Trade Doubt for Direction in Your HVAC Career? Join Sunset Heating & Cooling's Top Tier Team! 

If you're a residential HVAC Install Manager seeking a career-focused opportunity with competitive earnings and the stability of a trusted local brand, look no further than Sunset Heating & Cooling! Join our dedicated team and benefit from a range of perks, including: 

• Competitive Earnings: Average take-home of $80k-$120k annually with competitive performance compensation!
• Comprehensive Benefits: Company truck, gas card, phone, tablet, uniform, medical, dental, vision, group life, HSA, matching 401k, and more 
• Professional Development: Ongoing training, growth opportunities, and paid training 
• Work-Life Balance: Paid holidays and vacations 

The HVAC Installation Manager reports directly to the HVAC Operations Manager and is primarily responsible to supervise all Installation Technicians and helpers. Facilitates quality/field safety inspections and completes customer service calls to job sites in customer homes. Coach and train technicians on customer service, technical & mechanical knowledge, and company products and services. Recruits, trains, and retains Install Technicians and customer satisfaction.

What You'll Do:

• The HVAC Installation Manager facilitates and performs quality and safety inspections on new Installations. Troubleshoot, and resolve installation and start-up issues.
• Provide consistent and accurate feedback, encouragement, support, professional development, and coaching to Installation Technicians.
• The HVAC Installation Manager will partner with service, dispatch, warehouse, and other necessary departments to ensure timely and accurate service to customers in accordance with company standards and procedures.
• Follow up and resolve escalated customer disputes/complaints, ensuring an effective and long-term resolution and provide daily feedback to HVAC Operations Manager.
• Plan, forecast, and coordinate Installations. Communicate clear goals and expectations to Installation Technicians.
• Ensure that safety topics are incorporated into one-to-one coaching conversations, weekly meetings, and training sessions.
• Monitor and act on trends involving Installation Technician callbacks and service opportunities.

What You'll Bring:

• 5 years of residential HVAC installation experience, management experience preferred
• Strong organizational leadership skills and the ability to drive team performance to achieve all business goals and objectives.
• Great attitude, high energy, great communication skills, sales driven.
• HVAC degree or equivalent field experience with certification from a technical/trade school
• Strong computer skills (word, excel, adobe, etc.)
• Valid drivers’ license and ability to pass drug test and background check.
• Ability to handle heavy equipment and work outdoors.
• Ability to work outdoors

Who We Are: 

For over 100 years, Sunset Heating & Cooling has been a cornerstone in the Portland, OR HVAC industry, embodying a legacy of trust and excellence. We remain committed to innovation and progress in the HVAC industry and continue to be a trusted partner for families, ensuring comfort and sustainability for generations to come. We blend a small business feel with the benefits of a large and stable organization. Our hard-working teams contribute to the company's success and are rewarded with ongoing training, full benefits, a 401k match, and no salary cap—your effort determines your paycheck! 

Apply Today! 

We're an equal opportunity employer, embracing diversity and ensuring equal opportunities for all qualified applicants. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law. 

Responsibilities

What YOU will do:

· Daily management of high-volume service department, HVAC service technicians and staff

· Evaluate workload and schedule of service work in a way that best utilizes service technicians.

· Hire, lead, and train a team of techs on technical and sales knowledge.

· Knowledgeable on how to teach sales and new techniques.

· Provide excellent customer service; be able to communicate with customer, office staff, sales department, and field help.

· Report on team performance.

· Properly and efficiently document all calls/jobs to the company's requirements

· Stay up to date on current technologies and new products in the field

Qualifications

What YOU will bring:

· 5 Years residential HVAC experience, management experience preferred

· Strong organizational leadership skills to lead and grow a team of technicians.

· Strong technical background in diagnostic skills on all residential and light commercial equipment.

· Ability to train proper technical diagnostic techniques on all equipment from basic to high efficiency inverter systems.

· Great attitude, high energy, great communication skills, sales driven.

· Strong computer skills (word, excel, adobe, etc.)

· Valid drivers’ license and ability to pass background test and drug screen.

· Ability to handle heavy equipment and work outdoors

Compensation- $80,000 - $105,000 per year