Come work for the world’s most socially responsible bank!

Sunrise Banks, based in Minneapolis/St. Paul, MN, is the digital financial inclusion leader. We value a diversity of people and perspectives and offer employees a chance to create positive change through their work. 

POSITION SUMMARY

The Relationship Banker will be based at our Blaisdell branch in Minneapolis. This needs-based sales position promotes and cross-sells bank products and services to new and existing customers; providing superior customer service by meeting customer needs. Bilingual English and Spanish speaking a plus.

ESSENTIAL FUNCTIONS

• Promotes, counsels, cross-sells and provides maintenance services to new and existing consumer and business customers to meet their needs.
• Completes application process and other required paperwork for new accounts.
• Provides positive customer satisfaction by proactively assisting with account questions and resolving issues.
• Effectively handles customer inquiries by phone or in person, resolving questions, complaints and conducts account research.
• Provides additional services as needed or assigned.
• Safe Act Certification required (NMLS).
• Cross training of teller line duties required.

SUPERVISORY RESPONSIBILITIES

None

COMPETENCIES

• Sunrise Core Values
• Adaptability
• Communication
• Compliance
• Dependability
• Flexibility
• Initiative
• Integrity
• Judgement
• Organizational Skills
• Productivity
• Professionalism
• Quality Service
• Teamwork
• Technical /PC Skills
• Work Quality

EDUCATION & EXPERIENCE

• High school degree or GED Required
• College degree in business related field preferred.
• Two (2) years customer service experience preferred.
• Experience in the financial industry preferred.
• Solid skill set in the use of Microsoft Word, PowerPoint, and Outlook.
• A comprehensive service & sales skill set preferred.
• A comprehensive skill set in Fiserv application preferred.