General Responsibilities: Mental Health Undergraduate Interns support Sunrise staff in helping Sunrise clients meet their treatment goals. This includes providing direct and indirect client services across a variety of community and clinical settings to facilitate client care.

Principal Duties and Responsibilities and Essential Role Functions:• Document and submit all required paperwork in a timely and accurate manner
• Assist clinical and administrative staff in their routine duties such as:
- Managing client reception: greeting clients, answering phones, admitting clients into services,
and triaging them appropriately
- Making outreach, engagement, and reminder calls
- Faxing important documents
- Working on data integrity projects in Sunrises Electronic Health Record System
- Helping group facilitators run therapy or recovery groups
• Provide support, instruction, and encouragement to help clients achieve their treatment goals
• Assist clients with daily living skills using empowering, person-centered modalities
• Provide support services to clients during crisis or emergency situations, which may include:
- Coordinating with ancillary or outside care staff such as primary care providers, medical
assistants, housing case managers, and pharmacies
- Contacting emergency services or emergency contacts as appropriate
• Encourage client participation in meaningful activities relevant to their care
• Support client’s ability to develop and maintain an appropriate personal support network
• Maintain required continuing education training as applicable to licensure or credential
• Comply with all Medicare, Medicaid, Regional, and Company service regulations
• Other responsibilities appropriate to the position not specifically listed may be assigned on an as needed
basis.

Required Knowledge, Skills and Abilities:• Basic knowledge of how mental illness may impact an individual’s behavior
• Ability to adhere to strict confidentiality guidelines (HIPAA, CFR 42 Part 2, etc.)
• Ability to set and maintain firm personal and professional boundaries with recipients of services
• Ability to maintain a calm, professional demeanor and demonstrate appropriate verbal/physical communication skills:
- Even in emotionally charged or otherwise intense encounters
- With clients experiencing a mental health crisis
- With clients who present with inappropriate or challenging behavioral issues
• Skills to establish supportive, trusting relationships with persons experiencing severe and persistent
mental illnesses
• Ability to coordinate treatment planning effectively with clinical staff
• Written communication skills that allow for thorough completion of required documentation
• Ability to prioritize tasks so that all documentation is completed in a timely manner
• Ability to make responsible decisions and perform internship duties independently
• Demonstrated respect for diversity
• Demonstrated commitment to developing multicultural competency and sensitivity
• Ability to safely operate a motor vehicle and transport clients on an as-needed basis.

Compensation: This is an unpaid internship opportunity. 

Educational Requirements, Certifications and/or licenses:• High School diploma or general education degree (GED)
• Current acceptance or enrollment into a relevant Undergraduate Program
• DSHS background clearance required
• Current valid Washington State driver’s license with acceptable driving record
• $50,000 automobile liability insurance required to operate company vehicles
• Must be eligible to apply for an Agency Affiliated Counselor Registration