5 Hotel front desk agent Jobs in Vail, CO
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Sunridge Hotel Group is Hiring a Hotel front desk agent Near Vail, CO
NEW Residence Inn by Marriott - Vail, CO (Opening September 2023)
The new Residence Inn in Vail, CO is looking to hire a full-time Hotel Front Desk Agent / Guest Services to WOW our guests with hospitality from the moment they arrive until their departure.
Do you like smiling, looking sharp, and making a good first impression on people? Are you customer service-oriented and friendly?
Would you like to work with a great team of hardworking people? If so, please read on!
We provide exceptional benefits, including health, dental, vision, reduced hotel rates, paid time off (PTO), discounted pet insurance, counseling services, a 401(k) with match, work location flexibility, and concert and park ticket discounts.
If this sounds like the right morning shift or night shift opportunity in the hospitality industry for you, apply today!
ABOUT SUNRIDGE HOTEL GROUP
Based in Mesa, AZ, Sunridge Hotel Group owns and operates a portfolio of upscale and upper-midscale hotels located in Arizona, New Mexico, Colorado, Utah, and California.
Since the development of our first Marriott hotel in 1999, we have repeatedly received industry recognition including multiple awards from Marriott for "best opening," "guest satisfaction excellence," and "renovation excellence.
We've also been awarded the prestigious Marriott "Partnership Circle" Award numerous times.
Our continuous success is a direct result of our outstanding associates who have adopted the "spirit to serve" attitude and take pride in exceeding guest expectations.
Fantastic pay and benefits are just a couple of the ways we say thank you to our incredible team members for the high-quality service they provide.
A DAY IN THE LIFE OF A HOTEL FRONT DESK AGENT / GUEST SERVICES
As a Hotel Front Desk Agent / Guest Services, you are the face of our company to many of our guests. Whether working the night shift or the morning shift, you arrive each day determined to provide amazing hospitality to make sure our guests feel at home.
You remain calm and tactful when helping challenging guests. Your excellent customer service skills make them feel welcomed as they arrive, and your smile is what they remember long after leaving.
You are organized and quick-thinking. You often perform several tasks at one time as you check guests in and out, make reservations, take phone calls, answering guests' questions, and solve problems.
You also keep track of ever-changing information such as which rooms are available or need housekeeping. When working the night shift, you follow the hotel's night auditor checklist and ensure all tasks are complete.
You also run the end-of-day night audit reports in the property management system (PMS). With attention to detail, you make sure the front desk, lobby, and common areas are clean and organized.
With a high level of integrity, you handle confidential information including guest records. Whether working the morning shift or night shift, you are responsible for the cash drawer contents and financial transactions that occur during your shift.
You maintain accurate records including cash flows, registration cards, reservation cards, and property walks. You ensure safety and security by making sure the front doors and swimming pool area gates are locked at the appropriate hour.
You feel great about the important part you play in the success of both our hotel and our guests' travels!
QUALIFICATIONS FOR A HOTEL FRONT DESK AGENT / GUEST SERVICES
At least one month of related experience or training
Do you love meeting new people and establishing good rapport? Can you communicate effectively, both in writing and verbally?
Do you have experience in the hospitality industry? Are you ready to enjoy coming to work each day? If yes, you might just be perfect for this position providing customer service to our guests!
WORK SCHEDULE
This position typically works 5 days per week including weekends and holidays. The morning shifts are usually 7 : 00 am - 3 : 00 pm and the night shifts are usually 3 : 00 pm - 11 : 00 pm.
Job Posted by ApplicantPro
Last updated : 2024-04-26
Job Summary
Full Time
$29k-36k (estimate)
02/28/2024
04/30/2024
sunridgehotelgroup.com
Mesa, AZ
<25
Related Companies
The job skills required for Hotel front desk agent include Customer Service, Guest Service, Communicates Effectively, Attention to Detail, Property Management Systems, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Hotel front desk agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Hotel front desk agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Hotel front desk agent positions, which can be used as a reference in future career path planning. As a Hotel front desk agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Hotel front desk agent. You can explore the career advancement for a Hotel front desk agent below and select your interested title to get hiring information.
If you are interested in becoming a Hotel Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Hotel Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Hotel Front Desk Agent job description and responsibilities
Front desk agents also need to email guests reservation confirmations and notices when rooms are ready.
01/10/2022: Wilmington, NC
Hotel Front Desk Clerks use customer service and communication skills to provide the guest with an exceptional and accommodating hotel experience.
01/03/2022: New Britain, CT
They are ready to greet with a smile and offer necessary assistance to hotel guests.
03/05/2022: Billings, MT
They are responsible for ensuring that every single guest has an enjoyable experience at the hotel.
03/05/2022: Clearwater, FL
The front desk agent has a relatable personality and a great desire to work with people.
01/07/2022: Pine Bluff, AR
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Hotel Front Desk Agent jobs
A front-desk agent should be smiling at the time.
03/09/2022: Sioux City, IA
Handling and distributing guest mail and messages are customarily the responsibility of the front desk agent.
12/20/2021: Minneapolis, MN
The hard or technical front desk agent skills represent the unique competencies and abilities of the guest service representative.
01/21/2022: Minneapolis, MN
A front desk agent does not need any experience but should have a high school degree or GED equivalent.
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Ability to work varying schedules to reflect the business needs of the hotel.
01/01/2022: San Jose, CA
Step 3: View the best colleges and universities for Hotel Front Desk Agent.
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